ADMINISTRATIVE ASST SENIOR, CHILD SUPPORT

Thank you for your interest in employment with Kenosha County!

ADMINISTRATIVE ASSISTANT SENIOR

CHILD SUPPORT

Kenosha County Child Support Services offers a unique opportunity for those who desire a challenging and rewarding career which positively impacts the well-being of children, families, and county residents.

The Administrative Assistant Senior performs experienced-level clerical and office administration support to the offices of elected officials, department/division heads, and office managers among others. This position requires significant knowledge of department or division work and activities and technical knowledge of policies and procedures specific to the assignment area. The Administrative Assistant Senior will report to the Child Support Manager.  Please see our website to learn more about Child Support Services:  www.kenoshachildsupport.com.

Kenosha County is committed to Equity, Diversity and Inclusion and is an

Equal Opportunity Employer.

2024 Hiring Range:  $21.82 - $24.79 per hour

Essential Duties and Responsibilities

• Assists the Child Support Attorneys in court and in the office
• Drafts orders, letters, reports, agendas, and other documents
• Attends court regularly and drafts orders while court is in session
• Inputs information into program databases
• Follows up and tracks necessary paperwork
• Monitors the status of cases to ensure appropriate action is taken in a timely manner
• Schedules, coordinates, monitors, and updates the Genetic Testing Calendar
• Reviews and updates files after court and begins processing orders issued by the court commissioner or judge
• Files documents and processes notifications with the court through the wiKIDS/CCAP eFiling interface
• Maintains and reports court statistics
• Works reports as needed
• Performs other duties as required or assigned

Success Factors

Knowledge of:

• Legal terminology, legal documents, and legal writing proficiency
• Documents and information needed for court proceedings
• Courtroom procedures and hearing settings
• Kids Information Data System (KIDS), wiKIDS, Child Support Online Services (CSOS), Control-D, CARES/Cares Worker Web (CWW) and Circuit Court Access (CCAP) or ability to obtain required knowledge within six months of employment

Skill in:

• Entering alphanumeric data into multiple entry systems
• Interpreting and applying complex laws, regulations, and rules
• Legal language writing
• Providing high quality customer service to customers in a timely manner
• Using office equipment, including computer, calculator, scanner, phone, and fax machine
• Microsoft Word, Excel, Outlook, Teams, and Adobe Acrobat Professional
• Attention to detail and organization

Ability to:

• Work with electronic and paper files
• Gather, organize, and evaluate data
• Meet schedules and deadlines of work
• Follow oral and written instructions
• Communicate effectively, both orally and in writing
• Remain professional and courteous at all times
• Work in multiple computer systems and databases
• Work with people of various socioeconomic and cultural backgrounds
• Adhere to strict confidential guidelines as well as computer security guidelines
• Comfortably work in a courtroom setting
• Work in a fast-paced environment and be able to quickly switch between tasks depending on emergent needs
• Work respectfully in a diverse and inclusive environment

Job Requirements, Education, Training and Experience

Required Education and Experience

• High school diploma or GED equivalent
• Three years of experience performing clerical duties and functions
• Experience with individuals of varying socio-economic and cultural backgrounds

Preferred Education and Experience

• Associate or Bachelor’s Degree in Paralegal, Administrative Professional, Human Services/Social Services, or legal related field
• Experience using KIDS, CARES, CWW, CCAP, and or eWiSACWIS state databases
• Experience working with the public in a human services/social services capacity
• Experience in a legal setting working directly with attorneys and/or court officials
• Bilingual proficiency (English/Spanish)
• Or any combination of education, training, and experience which provides the required knowledge, skills, and abilities

Other Job Requirements

• Valid driver’s license and acceptable driving record
• Regular attendance and punctuality
• Must pass a criminal background check/fingerprinting
• Ability to become a Notary Public within six months of employment and maintain thereafter

Benefits

• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Twelve Paid Holidays
• Retirement Plan:  Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position involves light physical demands and could include exerting up to 25 pounds of force occasionally and up to 10 pounds of force frequently.

Selection Process

• Application Review - Qualifying
• Oral Interview - Qualifying
• FBI Fingerprinting and Background Check - Qualifying
• Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

Applications must be submitted no later than Sunday, December 1, 2024.

To learn more about the Kenosha County Division of Workforce Development Economic Support Program, please visit:  http://www.co.kenosha.wi.us/264/Workforce-Development.

Kenosha County is a Wisconsin Retirement System participating employer.  Your participation is required, which includes an employee contribution.

The pay grade for this position is NE7 (Min. $21.82 – Max. $27.76 per hour).

This position is located in Kenosha County, a growing community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago.  To see why Kenosha County is a great place to live, work, and play, please visit:  https://www.visitkenosha.com/

Thank you for your interest in employment with Kenosha County!

Kenosha County is an affirmative action, equal opportunity employer.