Hospice Team Coordinator

JSSA is looking for a full-time Team Coordinator to join our wonderful Hospice administrative team in providing overall administrative and scheduling support to the clinical team. 

Responsibilities:

• Schedules hospice aide staff and coordinates cross coverage of hospice aides during absences
• Administers Durable Medical Equipment (DME)
• Helps with managing the supply room inventory
• Prepares EMR Workflow and Reports and assists with IDG meetings
• Assists with all documents' verifications, transfers, revocations, releases and ensures they are completed, signed and processed within established time frames
• Scans/uploads forms into the EMR document library
• Reviews and responds to telephone messages, emails and in-person patient requests for information
• Answering phones as a member of the call center and helps provide front desk coverage as needed
• Participates in all required meetings
• Promptly reports all incidents and/or issues to Nurse Manager or Office Manager as appropriate

Qualifications:

• High School Diploma or equivalent, associate degree preferred
• 3-5 years’ experience performing related work
• Demonstrated organizational and time management skills
• The ability to multitask and work in a fast-paced environment
• Demonstrated flexibility, adaptability, and outstanding customer service skills
• Proficient with MS Office 365,Electronic Medical Records and other databases
• Familiarity and comfort with medical terminology
• Ability to manage confidential information with sensitivity
• Capable of communicating professionally with patients, power of attorneys, legal guardians, primary care physicians and other community/medical providers 
• Outstanding phone and in person customer service skills
• Able to work in the office Monday through Friday from 8:30am-5pm 

We offer:

• Medical, dental, vision, disability, life and AD&D
• 403(b) retirement savings plan with match
• Generous leave and holiday benefits
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and much more...

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D