Aftermarket Business Manager - South

Position Purpose

This role is an opportunity to lead JCB’s aftermarket growth strategy in the South region, delighting our customers by innovating new products to meet market demand and promoting our existing range.

Reporting to the General Manager – Aftermarket. This role is based remotely with regular travel to customers, dealers and suppliers across the region (TX, OK, AR, LA, TN, MS, AL, NC, SC, GA, FL).

Major Tasks, Responsibilities & Key Accountabilities

• Achieve JCB Inc parts and attachments sales and profit forecast within assigned territory.
• Develop and implement a parts and service sales plan for territory.  Plan will include structured sales campaigns to deliver annual sales objectives.
• Work with key dealers on how to improve their dealer profitability by sharing best practice, training and coaching.
• Work with other JCB staff (Regional Sales Manager, District Support Manager) covering the same dealers to analyze aftermarket and structure and develop their operation commercially using the JCB Service Excellent JCB Dealer Composite programs to benchmark progress
• Look at “new product” opportunities and feedback to product dept. Identify and prioritize product opportunities to enhance and develop into JCB offering.
• Assist dealers in identifying market potential, JCB share, and propose recovery of lost business.
• Reviews lost sales information with dealers and decide upon course of action to resolve issues.
• Be aware of and report competitive parts/attachments supplier activities in assigned territory.
• Launch and/or progress with all dealer departments Yellowshield extended warranty program, maintenance contracts and other JCB aftermarket solutions.
• Review dealer stocks and ordering efficiency to maximize dealer profitability.
• Work with service departments to develop the concept of service linked parts offers.
• Make business decisions within the territory, including pricing and commercial support, to achieve target sales growth.
• Regular review of dealer performance and progress to agreed marketing plans with senior management.
• Support Attachments division with market intelligence and product requirements for region

Minimum Qualifications

• Must pass any drug screens, background checks and any pre-employments tests as applicable.

• 5+ years of field sales and dealer management experience.
• Must be able to travel extensively (70%).

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position.
• Detailed understanding of dealership business model.

• 5+ years of parts sales experience within a similar industry.

Knowledge, Skills, Abilities & Competencies

• Excellent leadership and communication skills.
• Strong financial acumen
• Working knowledge of the attachments business and application in the Construction and Agriculture sectors.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment
• Subject to noise and temperature changes

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.