Senior Team Leader

Make a bigger difference

Senior Team Leader

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

       If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference: 

PURPOSE:

The Kaplan House (Manhattan) provides therapeutic and support services to adolescent’s ages 17-21 who are referred to us through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues.  Kaplan House offers an extensive independent living skills program, including vocational preparation, and educational services that assists youth towards reaching independence.

POSITION OVERVIEW:

The Senior Team Leader is a vital part of Milieu Team. The Senior Team Leader at Kaplan House supervisors the Direct Support Professional.  The Senor Team Leader is the functional supervisor of the program and is responsible for the day-to-day operations of the facility.  

KEY ESSENTIAL FUNCTIONS:

• Provide supervision of Direct Support Professional staff within the facility and ensure appropriate program coverage and staff to youth ratios.
• Participate in weekly meetings, and individual supervision of Senior Direct Support Professionals and Direct Support Professionals staff.
• Collaborate and ensure coordination of programming for the youth that includes but is not limited to clinical, recreational, medical, food and school services, as needed.
• Oversee day-to-day implementation of the clients’ service/ treatment plan.
• Act as integral part of the interviewing process and has strong input into final hiring recommendations.
• Work in collaboration with the (Director and Assistant Director) and Human Resources to address issues related to staff.
• Ongoing collaboration with the clinical and nursing staff regarding clients functioning including the modification of Individual Crisis Management Plans ICMP) as necessary.
• Participate in the intake/admission for new referrals.
• Provide direct milieu care on an as-needed basis.
• Expected to complete the Therapeutic Crisis Intervention (TCI) Train the Trainer course and the Foundations courses.
•  Conduct on site trainings to Senior Direct Support Professionals and Direct Support Professionals staff.
• Become trained in MAT (Medication Administration Training) in order to administer and oversee administration of medication to clients.
• Become certified to conducting fire drills (S95 and F07 Certificates).
• Supervise all of the documentation (incident reports, progress notes, Individual Crisis Management Plans, missing persons etc) completed by the direct support staff.
• Respond to all client and environmental crisis, as needed.
• Perform additional tasks as directed by management.

CORE COMPETENCIES for the position include:

• Willingness to work with a children/adolescents/ young adults living with the impact of trauma and experience mental health challenges.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.

Team Process

• Participates in intake, assessment, discharge, and follow-up conferences, as needed.
• Participates in regular staff meetings and trainings. 
• Will be required to respond to crisis at the program.

Documentation

• Files incident reports as mandated by the regulatory bodies.
• Completes regular and timely documentation of all resident interactions, in the electronic records. ( Avatar and Connections)
• Ensures progress notes meet monthly billing documentation requirements, if applicable.

EDUCATIONAL/TRAINING REQUIRED:

• Masters, Bachelors, or Associate Degree required, varies with years of related experience. 

• Supervisory experience.
• Willingness to work with a children/adolescents/ young adults living with the impact of trauma and experience mental health challenges.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Bilingual a plus

COMPUTER SKILLS REQUIRED:

• Ability to use Microsoft Office including Outlook, Word
• Ability and willingness to learn new systems (Electronic Health Records) and application software

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, Excel spreadsheets, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

• Ability to use therapeutic holds on youth when appropriate.
• Ability to walk up and down the stairs
• Will be required to commute between the boroughs for trainings, youth appointments and activities.

If you join us, you’ll have these great benefits:

• Generous time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.