Team Leader

Make a bigger difference

PURPOSE:

The Kaplan House (Manhattan) provides therapeutic and support services to adolescent’s ages 17-21 who are referred to us through ACS and the Juvenile Justice system. Our residents have experienced significant trauma, resulting in behavioral, emotional, and functional/ development issues.  Kaplan House offers an extensive independent living skills program, including vocational preparation, and educational services that assists youth towards reaching independence.

POSITION OVERVIEW:

The Team Leader is a vital part of direct support team. The Team Leader at Kaplan House supervisors the Direct Support Professional.  The Team Leader is the functional supervisor of the program and is responsible for the day-to-day operations of the facility.   

   KEY ESSENTIAL FUNCTIONS:

• Provide supervision of Direct Support Professional staff within the facility and ensure appropriate program coverage and staff to youth ratios.
• Participate in weekly meetings, and individual supervision of Senior Direct Support Professionals and Direct Support Professionals staff.
• Collaborate and ensure coordination of programming for the youth that includes but is not limited to clinical, recreational, medical, food and school services, as needed.
• Oversee day-to-day implementation of the clients’ service/ treatment plan.
• Act as integral part of the interviewing process and has strong input into final hiring recommendations.
• Work in collaboration with the (Director and Assistant Director) and Human Resources to address issues related to staff.
• Ongoing collaboration with the clinical and nursing staff regarding clients functioning including the modification of Individual Crisis Management Plans ICMP) as necessary.
• Participate in the intake/admission for new referrals.
• Provide direct milieu care on an as-needed basis.
• Expected to complete the Therapeutic Crisis Intervention (TCI) Train the Trainer course and the Foundations courses.
•  Conduct on site trainings to Senior Direct Support Professionals and Direct Support Professionals staff.
• Become trained in MAT (Medication Administration Training) in order to administer and oversee administration of medication to clients.
• Become certified to conducting fire drills (S95 and F07 Certificates).
• Supervises all the documentation (incident reports, progress notes, Individual Crisis Management Plans, missing persons etc) completed by the direct support staff.
• Respond to all client and environmental crisis, as needed.
• Perform additional tasks as directed by management.

CORE COMPETENCIES for the position include:

• Willingness to work with a children/adolescents/ young adults living with the impact of trauma and experience mental health challenges.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes-slow process of stabilization and recovery.

Team Process

• Participates in intake, assessment, discharge, and follow-up conferences, as needed.
• Participates in regular staff meetings and trainings. 
• Will be required to respond to crisis at the program.

Documentation

• Files incident reports as mandated by the regulatory bodies.
• Completes regular and timely documentation of all resident interactions, in the electronic records. (Avatar and Connections)
• Ensures progress notes meet monthly billing documentation requirements, if applicable.

EDUCATIONAL/TRAINING REQUIRED:

• Masters, Bachelors, or Associate Degree required, varies with years of related experience. 

• Supervisory experience.
• Willingness to work with a children/adolescents/ young adults living with the impact of trauma and experience mental health challenges.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes-slow process of stabilization and recovery.

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Bilingual a plus

COMPUTER SKILLS REQUIRED:

• Ability to use Microsoft Office including Outlook, Word
• Ability and willingness to learn new systems (Electronic Health Records) and application software

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, Excel spreadsheets, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

• Ability to use therapeutic holds on youth when appropriate.
• Ability to walk up and down the stairs
• Will be required to commute between the boroughs for trainings, youth appointments and activities
• Ability to drive agency vehicles

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.