Case Manager

Make a bigger difference

Case Manager

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

·       If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference: 

PURPOSE:

The Cedar Knolls House, Hard to Place Group Residence, serves girls ages 16 to 21 who exhibit a wide range of emotional and behavioral challenges stemming from acute and/or chronic traumatization. All of the youth are referred by the Administration for Children’s Services or Juvenile Justice system. The Group Residence provides supervised living units and programs of therapeutic and recreational services that emphasize family interaction and strengthening of community support networks, as well as increasing independent living skills. The goal for all of our youth is to transition them back to the community within a year of placement to a family member, significant adult connection, achieve housing, higher education, etc.

POSITION OVERVIEW:

The Case Manager will engage with residents and staff in a manner which promotes positive program participation. The Case Manager will work in conjunction with the Clinical Team to assist with matters relating to our resident population. 

KEY ESSENTIAL FUNCTIONS:

Client Engagement

• Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
• Evaluates and assesses independent living skills, and supports clients in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• Links residents to community based treatment and collaborate with other services providers when coordinating services.
• Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains agency policies and procedures to residents.
• May run groups under supervision.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Accompanies residents to appointments as needed.
• Other duties as assigned.

Team Process

• Participates in intake, assessment, discharge, and follow-up conferences.
• Participates in regular staff meetings and trainings.  May be asked to travel to offsite meetings and trainings.
• Participates in planning and execution of special and holiday events.

Documentation

• Files incident reports as appropriate.
• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Insures progress notes meet monthly billing documentation requirements, if applicable.

CORE COMPETENCIES for the position include:

• Excellent resident engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team

EDUCATIONAL/ EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Bachelor’s Degree is Required; Master’s Degree in Social Work, Human Services or related field preferred
• Spanish speaking a plus

COMPUTER SKILLS REQUIRED:

• Familiarity with working in Windows, Excel, and Connections preferred.
• Ability and willingness to learn new systems and application software

VISUAL AND MANUAL DEXTERITY:

• Travel in the community with residents utilizing agency vehicle
• Engage in physical activities with the residence 
• Able to read data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.
• Able to input data into the Electronic Health Record.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

• Travel in the community with residents utilizing agency vehicle
• Ability to assist residents with carrying groceries, laundry and other household items.
• Engage in physical activities with the youth
• Walk up and downs stairs.

If you join us, you’ll have these great benefits:

• Generous time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.