Clinical Supervisor

Make a bigger difference

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.
 

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
• With 70 locations throughout the five boroughs, you can work close to where you live.
• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

POSITION OVERVIEW:

The Jewish Boards licensed outpatient mental health Counseling Centers located throughout NYC provides services to all New Yorkers and age groups from young children to adolescents and adults. The clinics offer a full spectrum of services to address mental health needs related to trauma, depression, anxiety, domestic violence, substance abuse, and social isolation as well as other emotional health issues.

The Clinical Supervisor is a member of the program’s leadership team and is primarily responsibility for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff.   Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.

KEY ESSENTIAL FUNCTIONS:

Clinical Services

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care.  Duties are as follows:

• Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
• Lead the implementation of evidence based treatment or have direct oversite and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
• ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
• Monitor show rates and appointment availability
• Provide direct services to clients, as needed, including intakes and crisis interventions
• Supervision of crisis intervention services
• Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

• Implementation of quality improvement initiatives
• Participate in quality assurance activities such as chart reviews and utilization management
• Provide individual and group supervision to program staff
• Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate.
• Monitor and follow up on program incidents.

Personnel

Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance.  Duties include the following:

• Participating in hiring and orienting of new staff
• Timely completion of performance appraisals and appropriately addressing performance concerns
• Conducting or participating in staff training and development
• Monitoring staff attendance and vacation scheduling to ensure program coverage
• Supervising staff, as appropriate to licensure
• Planning and participating in other program activities.

Administrative Functions and Program Operations

As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable.  Duties are as follows:

• facilitate team meetings, case conferences, and other meetings as assigned
• ensure program and staff are in compliance with regulations and standards of care that govern the program  
• utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise
• as part of program management, identify and develop systems to improve program operations
• may serve as back up to other program leadership, assuming responsibility for operations in their absence.
• Other administrative duties as assigned.

CORE COMPETENCIES for the position include:

• Strong supervisory, management skills and leadership skills.
• Strong clinical direct practice skills and knowledge of evidenced based practices.
• Strong communication skills, ability to collaborate well in a multi-disciplinary team.

EDUCATIONAL/TRAINING REQUIRED:

• Master’s degree in social work and New York State clinical licensure (LCSW)
• Solid clinical skills and Knowledgeable of evidence-based practices
• Prior experience in DBT, Trauma Focused CBT, EMDR preferred, but not required
• Excellent organizational skills, leadership, team work and communication skills

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Must be a LCSW with at least three years of experience working with adults living with mental illness.  Two years of supervisory experience is preferred.  Strong clinical group, family and individual intervention skills required.  Good organizational, team work and communicate skills needed.  

COMPUTER SKILLS REQUIRED:

• Proficient with electronic health record
• Microsoft Office (Word, PowerPoint, Excel, Outlook); comfortable and proficient using audio video platforms (i.e., Zoom).   

VISUAL AND MANUAL DEXIERITY:

• The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
• Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

• The work environment involves no physical risk or hazardous conditions.
• To perform the essential functions of this job, the candidate is routinely required to sit ( 75% of the time) and stand ( 25% of the time)

If you join us, you’ll have these great benefits:
 

• Generous paid time off in addition to agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.