Case Associate

Make a bigger difference

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs. 

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance. 

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays. 

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit. 

PURPOSE:

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve.  Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency.  Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

POSITION OVERVIEW:

The PROS Case Associate provides program participants with supportive and psychiatric rehabilitation services.  The program aims to help each participant achieve a psychiatric rehabilitation goal related to housing, work, education and/or socialization and help participants integrate into the community.

KEY ESSENTIAL FUNCTIONS:

• Responsible for assessment, service planning and provision of services for assigned caseload, under the supervision of the social worker. 
• Meet individually with participants to provide PROS services.
• Recording progress notes for the record and for groups.
• Making appropriate referrals to other agencies as part of discharge plans.
• Planning and facilitating wellness, skills-building and rehabilitation readiness groups, under the supervision of the social worker.
• Participate in program activities aimed at helping individuals reach their goals.
• Provide information, advocacy, support and outreach/engagement services to clients.
• Perform clinically-focused case management activities, including linkage and referrals, coordination of plans between various service providers, and involving family in treatment.
• Provide structure to the client, evaluate and assess usage of independent living skills, and provide guidance in these areas to the client.
• Participate in staff meetings and trainings.
• Prepare material for and participation in treatment conferences.  May participate in intake, assessment, discharge and follow-up treatment conferences.
• Communicate in a timely, responsible way with other members of the treatment team for purposes of appropriate client care.
• Other duties as assigned.

CORE COMPETENCIES for the position include:

• Strong clinical direct practice skills and knowledge of evidenced based practices
• Strong communication skills, ability to collaborate well in a multi-disciplinary team

EDUCATIONAL/TRAINING REQUIRED:

• BA or BSW Degree, with some experience in a community or social service group.
• Experience working with adults who are mentally ill strongly preferred.  Good writing skills. 

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Minimum work experience of two years related work experience, preferably working with adults with mental illness.
• General knowledge in job development, and job securing is strongly desired. 
• Excellent organizational skills, leadership, team work and communication skills. For vocational focused positions related vocational experience is preferred. 

COMPUTER SKILLS REQUIRED:

•  Basic computer skills, including Microsoft Outlook and Word required.

•  Experience working in an electronic medical record preferred.

VISUAL AND MANUAL DEXTERITY:

• The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs.

WORK ENVIRONMENT/PHYSICAL EFFORT

•  The work environment involves no physical risk or hazardous conditions.

•  To perform the essential functions of this job, the candidate is routinely required to sit (90% of the time) and stand (10% of the time)

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee 

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. 

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.