Director of Business Operations

Make a bigger difference

Director of Business Operations

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

We are seeking a highly skilled and experienced individual to join our team as the IDD (Intellectual and Developmental Disabilities) Business Operations Director. As the IDD Business Operations Director, you will be responsible for overseeing and managing all aspects of our IDD business operations, ensuring efficiency, effectiveness, and compliance with regulatory requirements.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference: 

The Mishkon Division provides supports and services in a healthy and safe environment for individuals with intellectual/ developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients.

   POSITION OVERVIEW:                                                

We are seeking a highly skilled and experienced individual to join our team as the IDD (Intellectual and Developmental Disabilities) Business Operations Director. As the IDD Business Operations Director, you will be responsible for overseeing and managing all aspects of our IDD business operations, ensuring efficiency, effectiveness, and compliance with regulatory requirements.

   KEY ESSENTIAL FUNCTIONS:

• Strategic Planning: Develop and implement strategic plans to drive the growth and success of our IDD business operations. Identify opportunities for expansion and improvement, and provide recommendations to senior management.
• Financial Management: Oversee the financial operations of the IDD business, including budgeting, forecasting, and financial analysis. Ensure financial stability and profitability through effective cost management and revenue generation strategies.
• Operational Efficiency: Streamline and optimize operational processes to enhance efficiency and productivity. Identify areas for improvement and implement solutions to drive operational excellence.
• Compliance and Regulatory Affairs: Ensure compliance with all applicable laws, regulations, and licensing requirements related to IDD services. Stay updated on industry trends and changes in regulations, and implement necessary changes to maintain compliance.
• Team Leadership: Provide strong leadership and guidance to the IDD business operations team. Foster a positive and collaborative work environment, and promote professional development and growth opportunities for team members.
• Stakeholder Management: Build and maintain relationships with key stakeholders, including government agencies, community organizations, and other service providers. Collaborate with stakeholders to enhance service delivery and promote the mission and values of the organization.
• Quality Assurance: Develop and implement quality assurance measures to monitor and evaluate the effectiveness of IDD services. Identify areas for improvement and implement corrective actions to ensure the highest level of service quality.
• Other duties as assigned

CORE COMPETENCIES for the position include:

• Strong knowledge of IDD services, regulations, and best practices.
• Proven track record of successful strategic planning and implementation.
• Excellent financial management and budgeting skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with diverse stakeholders.
• Strong problem-solving and decision-making skills.
• Ability to adapt to changing priorities and work in a fast-paced environment.

EDUCATIONAL/TRAINING REQUIRED:

• Master’s degree in business administration, healthcare management, or a related field.

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• Minimum of 8 years of experience in business operations, preferably in the IDD or healthcare industry.

COMPUTER SKILLS REQUIRED:

• Word, Excel, Power Point, Outlook, Budget software, timesheet approval,

VISUAL AND MANUAL DEXIERITY: NA

WORK ENVIRONMENT/PHYSICAL EFFORT

• Lift 20 lb. 

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 

 Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.