Department Director

Make a bigger difference

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs. 

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and 15 paid holidays will help you achieve a healthy work/life balance. 

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays. 

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit. 

How you can make a bigger difference: 

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

The Director has full responsibility for the on-going clinical, operational and fiscal oversight of the clinic and associated programs. The Director also provides on-going training, supervision, and guidance to the staff. The Director is knowledgeable of all regulatory requirements and Agency/Divisional standards and practices. S/he functions as an internal resource on such matters.

Some responsibilities include, but are not limited to:

Clinical Services

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care.  Duties are as follows:

• Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
• Lead the implementation of evidence based treatment or have direct oversight and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
• ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
• Monitor show rates and/or census  and appointment availability
• Outreach to the community representing the array of services offered and discussing referral process.
• Build collaborative relationships and working partnerships with community members and other organizations.
• Provide direct services to clients, as needed, including intakes and crisis interventions      
• Supervision of crisis intervention services 
• Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

• Implementation of quality improvement initiatives 
• Participate in quality assurance activities such as chart reviews and utilization management
• Provide individual and group supervision to program staff
• Integrate recovery, rehabilitation, treatment and vocational components of the program, as applicable
• Monitor and follow up on program incidents

Personnel

Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance.  Duties include the following:

• Participating in hiring and orienting of new staff 
• Timely completion of performance appraisals and appropriately addressing performance concerns
• Conducting or participating in staff training and development
• Monitor staff attendance and vacation scheduling to ensure program coverage
• Supervision of staff, as appropriate to licensure
• Plan and participate in other program activities.

Administrative Functions and Program Operations

As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable.  Duties are as follows:

• facilitate team meetings, case conferences, and other meetings as assigned 
• ensure program and staff are in compliance with regulations and standards of care that govern the program   
• May be responsible for completing budgets and/or providing significant input into the budget process.
• Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise.
• Obtain, track, and analyze data specific to the program requirements and for reporting purposes.
• Participate in external program meetings and events required by funding and/or governing bodies.
• As part of program management, identify and develop systems to improve program operations
• May serve as back up to other Program leaders, assuming responsibility for operations in his/her absence.
• Other administrative duties as assigned.

CORE COMPETENCIES:

• Strong organizational and management skills
• Ability to take initiative on new projects
• Excellent clinical skills
• Effective team work and communication skills

Qualifications: 

The Jewish Board is currently looking for talented individuals of all cultures, religions, races, and gender expressions with the following qualifications:

• Masters degree in human services and New York State clinical licensure in social work or mental health counseling (LCSW, LMSW or LMHC) 

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• At least 3 years of leadership experience in clinical setting; solid clinical skills and knowledge of trauma-informed, evidence based practices. 
• Consistent with regulatory and/or contract requirements and at least 3 years prior experience in a supervisory/leadership role in a behavioral health program.

COMPUTER SKILLS REQUIRED:

• Experience working with electronic medical records and proficient with use of Microsoft Office software (Word, Excel, Outlook) and use of video conferencing platforms (TEAMS). 

VISUAL AND MANUAL DEXIERITY:

• Ability to operate computer devices (mouse, keyboard)

WORK ENVIRONMENT/PHYSICAL EFFORT:

• Predominantly office based environment with limited exertion.  Some travel required for off-site work and meetings.

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee 

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. 

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.