Inside Sales Representative

WHO SHOULD APPLY
If you are looking for a partnership with an organization that cares about its employees, keep reading. IBT Industrial Solutions, an industrial distributor, is looking for dependable people who care about the results they achieve each day. We are looking for people who will come to work consistently, demonstrate their leadership and creative individuality to help the team accomplish results that are needed for success. If you are looking for a place to begin a fantastic career…look no further!

PURPOSE
Support IBT customers with sales, application, and pricing and proposal assistance while developing and maintaining excellent working relationships with IBT vendors who are essential to meet branch and customer needs, and are consistent with current marketing plans and corporate goals.

MAJOR RESPONSIBILITIES

• Provide inside sales and customer service support for all IBT customers with application assistance, product sourcing, vendor assistance, and pricing and proposals.
• Support customers with product sourcing, pricing assistance, proposal presentation, billing, order entry and promotional items.
• Maintain appropriate quantities of current vendor literature.
• Coordinate and follow detailed marketing plans for target products, accounts and customers as outlined by Store/General Manager and preferred vendors.
• Assist customers by monitoring branch sales for specified product lines, keeping sales interest levels at a maximum.
• Assist in maintaining good vendor relations at the branch location level.
• Build and maintain strong relationships with customers in order to drive repeat business.
• Maintain open, productive communication between corporate, region managers, other branches, and IBT department managers.
• Promote a positive attitude to IBT co-workers, branches, vendors and customers, while promoting all of IBT’s products and services.
• Stay informed about industry trends, products, and services.
• Other duties as assigned

KNOWLEDGE/EXPERIENCE

• Experience with inside sales and/or customer service preferred, but not required.
• Experience in industrial sales and/or manufacturing preferred, but not required.
• Ability to understand technical products and explain them to customers.
• Excellent oral and written communication skills with the ability to effectively present information and respond to customer questions and information.
• Ability to calculate discounts & percentages.
• Ability to specify technical products and to provide technical sales information.
• Strong PC and software skills with the ability to use technology to improve efficiency and effectively communicate information, including, but not limited to the Epicor (preferred), Google & Microsoft Suites.
• Valid driver’s license and clean driving record.

PHYSICAL DEMANDS
Sight, hearing, speech. Frequent lateral mobility; frequent entry and exit from vehicles; use of both hands and arms; occasionally lift weights over 50 pounds; mentally able to plan and analyze verbal input; solve problems; make decisions and take appropriate action under moderate stress.

POSITION TYPE/EXPECTED WORK HOURS
This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary by location. There may be times where there is an expectation to work extended hours as dictated by business needs. This position requires minimal travel for training or special projects.

WORK AUTHORIZATION
The candidate must be authorized to work in the United States.