Medical Technician - Residential Program

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery.  Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

The Medical Technician (Med Tech) is either licensed/ has a certificate as a medical assistant or other equivalent training or registered substance use disorder professional who maintains registration/certification from an approved/accredited California agency and or private training association. The Med Tech works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT360’s philosophy, goals, policies, mission and vision. The Med Tech provides supervision and oversite of the participants and children assigned the detox or behavioral health units. The Med Techs provide facility coverage by supervising the participants during medication line, withdrawal management, and free time.

Assisting clients in self-administering their medication. Teaching clients to self-manage their illnesses and physical health conditions. Coaching clients to make and keep appointments with primary care physicians, specialists as needed. Following established policies and procedures provided by the Medical Director to triage client medical complaints and link clients to the appropriate level of care. Screening clients for symptoms of common infectious diseases. Following the directives of the Lead Residential LVN and coordinating care with the rest of the treatment team, including counselors, case managers, therapists, facility monitors. 

KEY RESPONSIBILITIES: 

Direct Service:

• Assists with assessment, intake, transition, and discharge of participants entering/exiting the withdrawal management unit. 
• Complete detox/medication rounds and behavioral support rounds per protocol and frequency.  
• Monitors participant progress in withdrawal management or residential and maintain strong communication with the medical team.  
• Provides medical and behavioral crisis intervention and triages participants as needed within scope of practice. 
• Monitors the medication line and observes participant medication self-administration.  
• Documents participant medication self-administration with accuracy.  
• Works collaboratively with other members of the treatment team and communicates any behavioral concerns to the participant’s Case Manager, Mental Health Clinician, Counselor, Medical, and Psychiatrist. 
• Seeks consultation when encountering new and/or high risk medical or clinical circumstances. 
• Ensure Releases of Information are obtained and on file for all prescribing physicians of the participant. 
• Consultations with prescribing providers on behalf of the Addiction Medicine Team (AMT). 
• Provide alcohol and drug counseling and support, maintain appropriate/ethical boundaries with all participants, monitor participant conduct, record participant activity, and inform treatment team of potential concerns.  

Documentation:

• Write and complete all progress notes within 72 hours of delivery service.   
• Maintains compliance with due dates for all clinical documentation. 
• Responsible for completing withdrawal management paperwork.  
• Documents and files all client UA’s using the UA form and a progress note, withdrawal management or residential medication rounds and behavioral support rounds per protocol and policy.  
• Maintains all medical documentation that includes but is not exclusive to Centrally Stored Medication and Destruction forms, Medication Self-Administration forms, Controlled Substance logs, Shift-to-Shift Count forms, Discharge Medication forms. 
• Ensures all medical documentation received from participants is uploaded into the electronic healthcare record and communicate appropriate staff. 
• Documents of client updates and incidents in the facility log daily.  

Administrative: 

• Answers telephone and responds to inquiries regarding withdrawal management services within 24 hours. 
• Responsible for signing off medications, counting controlled medications, reading log entries for up-dates, and recording all changes.  
• Maintains supplies for urine and oral fluid drug testing, OTC medications and first aid supplies.
• Collects, organizes and reports results of daily urinalyses.   
• Acts as liaison for removal of bio hazardous waste.  
• As needed, assist Office Assistant with duties of checking in visitors and monitoring visits.   
• Responsible for signing emergency passes when primary counselor is out of the office.   
• Performs periodic facility checks to ensure and maintain the safety and security of the facility. 
• Arrange work schedule in accordance with the agency’s needs which may include weekends, overnights, and holidays.  

Education 

• Registration or Certification as Medical Assistant from an approved/accredited California agency, or Registration as Substance Abuse Counselor from an approved/accredited California agency. 

Experience 

• Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.  

• Experience working with clients experiencing acute withdrawal from substances 

Background Clearance 

• Department of Justice background check and livescan clearance

• Must not be on parole or probation for a minimum of two years 

Desired:

• Bilingual in English/Spanish 

• Bachelor’s Degree in related field  

• One year of experience in a residential substance abuse treatment setting or a withdrawal management/detox setting 

• Experience working with criminal justice population