Vice President of Behavioral Health Medical Services

The Vice President (VP) of Behavioral Health (BH) Medical Services is a key leadership position responsible for leading and driving the effective integration of medical services within the organization’s behavioral health program settings. The VP of BH Medical Services will collaborate closely with both medical and behavioral health leadership to ensure the delivery of high-quality, client-centered care, while also achieving organizational goals related to productivity, compliance, and cost efficiency. This individual will provide administrative oversight to medical staff, identifying potential gaps in program operational workflows and implementing quality improvement strategies in response.   

Key Responsibilities

• Collaborate with medical and behavioral health leadership to determine: 

• From a client perspective: 

• appropriate interventions/services by LOC
• appropriate service duration and frequency of intervention/services by LOC
• Map out and document the expected interventions clients should receive (from medical personnel) throughout their course of treatment

• From a medical provider perspective:
• expected intervention/services by provider type/credential
• expected service duration and frequency of intervention/services by provider type/credential
• Map out and document the expected services medical personnel should provide on a daily/weekly basis (based on capacity and census) 

• Collaborate with medical leadership and fiscal team in determining expected productivity goals by provider by credential.  Standardize the expectations.  
• Map out services to DMC allowable billing codes and create a readily accessible ‘cheat sheet’ for medical providers
• Create a BH medical personnel onboarding plan including ensuring medical providers can demonstrate appropriate documentation in Welligent.
• Review BH Medical personnel productivity dashboard daily. Responsible for identifying causes for low productivity and implementing action plans to resolve them.
• Responsible for the oversight of Medication Rooms at residential/WM facilities. Conduct walk-throughs and med counts.
• Partner with Medical and BH leadership and Compliance in ensuring program staff are compliant with Medication Room procedures and documentation. Review processes and identify gaps.   
• Conduct chart reviews weekly to ensure appropriate documentation. 
• Lead monthly utilization meetings with Medical and BH leadership.   
• Partner with Fiscal team in budget preparations, particularly revenue projections related to IMS and BH medical services. 
• Identify gaps in processes that affect client care and staff productivity. Responsible for leading QI approaches to put appropriate fixes in place.  Once processes are firmed, memorialize through P&Ps and standardize throughout programs. 
• Partner with VP of QI in determining the lifetime value of a consumer (across LOC and BH and Medical)