Project Manager, Systems

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a remote position.

The Systems Project Manager supports the Vice President of Systems Integration and Innovation, who oversees Data, EHR (Billing, Training, Support, System Operations), and related initiatives. This role tracks, manages, and completes complex projects—often in collaboration with other departments and external vendors—to ensure alignment with HealthRIGHT 360’s strategic goals. Your core mission is to champion the transformation and optimization of EHR and data systems, fuel innovation in billing processes, and elevate our operational excellence to new heights.

The ideal candidate:

• Works independently and proactively, maintaining accountability and timely follow-through on all projects.
• Takes pride in delivering high-quality work and is meticulous about details.
• Thinks critically to identify root problems, asks thoughtful questions, and proposes effective solutions.
• Collaborates well with others while demonstrating strong ownership of individual responsibilities.

Key Responsibilities

Project Management & Coordination

• Coordinate cross-functional teams (IT, Finance, Contracts, Compliance, QI, Clinical) to ensure project milestones are met on time and within budget.
• Develop and maintain EHR, Billing, and Data project timelines, requirements, and deliverables using tools such as Microsoft Planner, Azure, DevOps Boards, and excel.
• Monitor progress, manage risks, and propose mitigation strategies.
• Serve as a liaison for both internal and external stakeholders.

Data & EHR Optimization

• Support the continuous improvement of EHR systems, including integration with billing and documentation processes.
• Collaborate with data team to help develop, generate, and distribute project reports, dashboards, and metrics via Power BI and other data management tools.

Team Building & Culture

• Foster a collaborative, inclusive, and supportive team environment by planning and facilitating meetings, retreats, and professional development activities.
• Encourage open communication, well-being, and continuous improvement to strengthen morale and engagement.

Strategic Collaboration & Communication

• Provide regular updates on project status, outcomes, and potential risks to leadership and key stakeholders.
• Work across departments to align systems improvements with organizational goals and deliver scalable, sustainable solutions.

Position Requirements

Education and Experience

Required

• Demonstrated ability to complete complex, multi-departmental projects
• Legacy of building great relationships where people felt excited & motivated to participate
• Proven experience managing critical projects with clear timelines, milestones and objectives
• Demonstrated experience taking projects from conception to completion
• History of contributing to a team culture of operational excellence, customer service, and growth mindset

Desired

• Experience working in community health setting
• Project Management Certification

Knowledge

Required

• Culturally competent and able to work with a diverse population.
• Robust project management skills
• Competence in Microsoft Office product Suite

Desired

• Knowledge of clinical documentation and healthcare processes (BH and Primary Care specific--ICD-10, BH progress notes, treatment plans, etc.)

Skills and Abilities

• Excellent project management ability and experience (managing stakeholders, tasks prioritization, and resource allocation)
• Experience working with business stakeholders to direct project roadmap and outcomes
• Strong interpersonal communication and experience working with cross-functional teams
• Experience developing and helping drive team culture
• Excellent written and verbal communication skills
• Excellent problem-solving and analytical skills
• Skilled in emotional intelligence
• Ability to thrive and adapt in a fast-paced and rapidly growing environment
• Comfortable to work with people from a broad range of backgrounds from highly technical to healthcare professionals and front-line staff