Administrative Coordinator

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

JOB SUMMARY 

This is a union position.

Be Well is located on the Be Well Orange County campus, which brings together mental health care services uniting public, private, academic, and faith-based organizations in a cooperative partnership that helps facilitate communication, bridge gaps, and eliminate barriers to care. The result is a more compassionate system of care that works better for everyone in the community. The 24/7/365 residential substance use disorder (SUD) treatment program provides 3.1, 3.3, and 3.5 ASAM levels of care for males and females, as well as 3.2 withdrawal management. There are 15 beds allocated for 3.1/3.5, 15 beds for 3.3 and 12 beds for 3.2, for a total of 42 beds. 

The Administrative Coordinator is responsible for providing general administrative and clerical support to the Residential Tx Program, including but not limited to electronic health record data entry, word processing, answering phones, checking messages, greeting clients, handling general inquiries, distributing mail, etc. This position requires an ability to maintain strict confidentiality and handle information with excellent customer services skills, tact, and diplomacy.

KEY RESPONSIBILITIES 

Administrative Responsibilities: Provides general office administrative and secretarial support including but not limited to electronic health record data entry, word processing, answering telephones, checking messages, greeting clients and visitors with courtesy and respect, handling general inquiries, distributing mail, faxing, copying, etc. Works closely with the outpatient and other administrative teams. Develops, transcribes, and distributes monthly minutes, reports, and/or general information as needed.

Facility Responsibilities: Arranges/assists/sets-up/attends meetings, training, conferences, etc. as required. Maintains general office area and office/kitchen/IT supplies inventory. Coordinates facility and maintenance issues with the help of our outpatient team.

Data and Compliance Responsibilities: Provides data entry in electronic database systems including but not limited to client data, billing, and reports. Assists in maintaining confidential files in both physical and electronic forms. Assists management with reconciliation of data. 

QUALIFICATIONS

Education and Experience

• Associate’s degree in business administration or high school diploma with at least two years of administrative work experience required. Bachelor’s degree preferred.
• At least one year of general office work experience preferred.
• Experience with electronic health records.
• Possess valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Competencies

• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
• Strong computer skills and proficiency with Microsoft Office applications.
• Excellent verbal, written, and interpersonal skills.
• Integrity to handle sensitive information in a confidential manner.
• Excellent organizational skills and ability to multitask and juggle multiple priorities.
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.

• Bilingual desired.

Background Check and Other Requirements 

• Ability to complete a background check, including fingerprint live scan clearance.
• Must be able to pass health screening and TB test requirements.

We will consider for employment qualified applicants with arrest and conviction records.