NCSH Residential - Administrative Assistant

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.

The Administrative Assistant is responsible for:

• Providing excellent customer service to clients, visitors, staff, etc.
• Provides administrative and clerical support for North County Serenity House.
• Responsible for daily reception functions of a front office to a busy behavioral health residential facility.
• Assist with projects across programs and would be cross trained to assist with data entry duties.
• Responsible for providing excellent customer service to clients, visitors, staff, etc.
• Provides administrative and clerical support for North County Serenity House.
• Responsible for daily reception functions of a front office to a busy behavioral health residential facility.
• Assist with projects across programs and would be cross trained to assist with data entry duties. 

QUALIFICATIONS

Required:

•     High School Diploma or equivalent  

•     Five Years previous administrative experience with at least 2 years being in a front office

•     Previous work experience working with spreadsheets

•     Strong computer skills, including Outlook, Excel, Word and PowerPoint

Desired:

•     Experience with healthcare Electronic Health Record Systems

•     Bilingual in Spanish  

Knowledge

•     Culturally competent and able to work with a diverse population.

•     Ability to independently and in collaboration with others problem-solve.

•     Able to handle multi-lined telephone system and intercom.

•     Skilled in being very detail and results oriented.

•     Knowledge and respect of all confidentiality issues.

Skills and Abilities

• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Excellent customer service skills Proven organizational and time management skills.
• Professionalism, punctuality, flexibility and reliability are imperative
• Excellent verbal, written, and interpersonal skills
• Integrity to handle sensitive information in a confidential manner
• Outstanding ability to follow-through with tasks and meet established deadlines
• Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
• Strong initiative and enthusiasm and willingness to pitch in whenever needed

We will consider for employment qualified applicants with arrest and conviction records.