Case Manager I/II

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union position.

The Specialized Treatment for Optimized Programming (STOP) Area Six Program connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.

The Case Manager I works with a multidisciplinary team to provide casework services to clients, handle intake and initial placement in community-based services, transportation, case plan, case management, and interface with Division of Adult Parole Operations (DAPO) to assist clients in navigating the needed services to reach health and recovery. Case Manager I ensures that the quality of services delivered by the community-based providers (CBP) meet the standards set forth by the California Department of Corrections and Rehabilitation (CDCR) and HealthRIGHT 360.

Case Management Responsibilities: Maintains an assigned caseload of up to fifty (50) CDCR clients. Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Develops Case Management Plans (CMP) for clients. Develops and monitors clients’ progress relative to their CMP through all of phases of the program and links them to both internal and external resources based on their treatment needs. Maintains progress notes in clients’ files. Keeps AOR apprised of clients’ progress and develops exit and aftercare plans. Travels to CBPs, sometimes requiring overnight stays, to provide outreach, case management, and assessment services. Corresponds with AOR and assigns authorization for readmissions and client transfers.

Administrative Responsibilities: Ensures ongoing communication with the CDCR personnel regarding clients. Maintains accurate and comprehensive files on each caseload client and community-based providers. Reconciles Activity Reports with community providers.  Completes reports as assigned. Attends required trainings and meetings. 

Documentation Responsibilities: Coordinates with available internal and external resources (Parole, community-based providers, STOP staff, etc.) to develop/maintain action plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of each caseload client. Maintains accurate records by entering data into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Helps ensure the accuracy, confidentiality and timeliness of all incident reports submitted.  Contact CBPs to request timely and sufficient reports. Reports urgent incidents to supervisor. Contacts AOR for additional information as needed.

Placement Responsibilities: Assesses, schedules, and coordinates placements of referrals into appropriate community placements. Coordinates transportation with Transportation Coordinator. Screens paperwork for possible obstacles to treatment provision. Conducts daily communication with Parole Agents. Identifies community capacity needs. Revises and submits placement requests.

Position Requirements:

• High school diploma or equivalent.
• Minimum 2 years’ case management experience with criminal justice population. 
• First Aid and CPR certified within 30 days of employment.
• Possess a valid CA driver’s license. 
• Familiarity with community corrections systems and current community corrections practices. 
• Familiarity with community-based programs. 
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
• Computer literacy and proficiency in Microsoft Office.
• Integrity to handle sensitive information in a confidential manner.
• Ability to work cooperatively with a multidisciplinary team and to work with clients of diverse ethnic and cultural backgrounds.
• Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
• Bilingual preferred.

Background Clearance 
• Must not be on active parole or probation for at least 3 years.
• Ability to obtain and maintain satisfactory background check.
• Ability to obtain and maintain CDCR live scan clearance.
• Must be fully vaccinated against COVID-19, including booster shot. Medical or religious exemptions available.
• Must be able to pass health screening and TB test requirements.