Director of Employee Relations & Engagement

We are looking for a dynamic, experienced, independent and results driven Director of Employee Relations & Engagement to join our team. If you thrive in a fast-paced environment and excel at fostering a positive workplace culture, we want you on our team!

A Day in the Life

The Director of Employee Relations & Engagement will be responsible for leading and managing all aspects of employee relations within our organization. This role is pivotal in fostering a positive work environment, enhancing team member engagement, and ensuring compliance with employment laws and company policies. The ideal candidate will have a strong background in human resources management, conflict resolution, and employment law.

Roles and Responsibilities

• Develop and implement strategies to enhance team member engagement, morale, and retention.
• Oversee internal communications, ensuring timely, transparent, and effective messaging across all levels of the organization.
• Collaborate with HR to design and execute team member recognition programs, training, and development opportunities.
• Serve as a liaison between leadership and staff, gathering feedback and addressing concerns to foster a positive and productive work environment.
• Monitor and report on team member engagement metrics, providing insights and recommendations for continuous improvement.
• Provide guidance and support to managers on handling employee relations issues and disciplinary actions.
• Prepare reports for senior management on employee relations issues and initiatives.
• Lead and manage team member surveys, focus groups, and other initiatives to assess the work environment and identify areas for improvement.
• Ensure compliance with organizational policies and procedures related to team member engagement.
• Work closely with other HR functions, such as recruitment, training, and compensation, to ensure alignment in employee relations efforts.
• Strong knowledge of employment laws and regulations (e.g., EEOC, FMLA, ADA).
• Proficiency in HRIS and employee management software.

Skills and Qualifications

• Minimum of a bachelor’s degree in human resources, business, psychology or related field. Masters preferred.
• Five years of experience with employee retention in hospital, nursing care facility, or other related.
• Proven track record of success managing retention in a healthcare setting, as well as exceeding KPI goals, preferably long-term care.
• Experience in development and leadership programs.
• Experience operating in a results-driven environment with a sense of urgency for goal achievement.
• Effective interpersonal skills, sound judgement, professionalism, and solid decision-making skills.
• Ability to work independently, motivate, flexible, versatile, and creative.
• Strong interpersonal skills and leadership attributes consistent with organization
• Excellent presentation skills
• Professional credentials in Human Resources either HRCI certified PHR or SPHR or SHRM certified, preferred.  

What You’ll Receive as a Valued Member of Home of the Innocents

• Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life)
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities
• Professional development opportunities

Who We Are

Join Home of the Innocents, a 145-year-old non-profit, dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.

Home of the Innocents Impact

• Total service recipients in 2024: 3,562
• Campus size: 22 acres located near downtown Louisville
• Residential Treatment Program: Second largest in Kentucky
• Only dedicated emergency shelter in the city
• 13 different programs serving children and families, providing services such as:
• Therapeutic and residential treatment for youth with complex behavioral and emotional needs
• Emergency shelter for children in crisis
• Foster care and adoption support
• Community-based behavioral health programs
• Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.

If you are passionate about fostering a mission-driven workplace and shaping a positive organizational culture, we invite you to apply!