Service Coordinator (Social Services / Case Manager) - Rock Valley

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.

Hope Haven is growing and we're looking for a Service Coordinator to work within our adult services. In this role, the Service Coordinator would act as the internal case manager by developing person-centered plans, leading teams and being an advocate for persons supported. This full-time position will serve the Rock Valley area.

Primary Duty:  Provide leadership to persons supported to achieve personal outcomes.  They create, develop, coordinate, and oversee implementation of an Individual Service Plan.   

• Ensure completion of necessary assessments. 
• Ensure support team meetings are scheduled initially, annually and additionally as needed. 
• Lead the support teams in developing supports and services that focus on the person’s dreams, desires, and aspirations.  Develop person-centered service plans. 
• Create the service plan. Maintain well written, consistent, comprehensive, and up-to-date service plans. 
• Ensure all supplemental pieces to the service plan are complete (including behavior support plan as needed, crisis intervention plan, rights restrictions). 
• Ensure all annual paperwork is completed on time and according to appropriate regulations. 

• Health Insurance coverage by Wellmark Blue Cross Blue Shield 
• Free $15,000 Term Life Insurance Policy
• 403B Retirement Plan with 8% employer match after one year
• Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.  
• Supplemental Benefits:  Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.  
• Paid Time Off (PTO) and Temporary Medical Leave (TML)
• Holidays based on status of employment
• Bereavement Leave
• Military Leave
• Jury Duty
• Employee Assistance Program (EAP)
• FMLA (Family Medical Leave Act)
• Student Loan Forgiveness (PSLF Program)
• BVU Partnership Educational Benefits
• Pay on Demand with Dayforce Wallet

Qualifications: 

• BA or BS degree in a Human Service field required
• At least one year experience in a Social Work-related field working with persons with developmental and/or psychiatric disabilities. 
• Ability to apply knowledge of mental, physical, and social impairments and their probable effect on personal, social, and community adjustment. 
• Excellent communication (verbal and written). 
• Computer literate or have basic knowledge computer skills. 
• Valid Class C driver’s license required, unless driving a vehicle with a capacity of 8 or more, then a Class “D” license will be required and be an insurable driver with our insurance company. 
• Clearance from a criminal background check and abuse reporting check at time of hire. 
• Ability to pass a health assessment at time of hire and ability to maintain up to date health assessment as requested per regulations. 
• Provide proof of state minimum liability insurance coverage. 

If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.