Production Support Assistant I

Are you detail-oriented, highly organized, and thrive in a fast-paced environment? Do you enjoy hands-on work and ensuring seamless operations behind the scenes? If so, we have the perfect opportunity for you! We are seeking a Production Support Assistant I to join our team in South San Francisco. This is a fully onsite position, providing critical mail, document processing, and printing services that keep our organization running smoothly.

Why Join Us?

• Be part of a dynamic team that plays a vital role in daily operations.

• Work in a collaborative, supportive environment where your contributions make a real impact.

• Gain hands-on experience with industry-leading mail and production printing equipment.

What You’ll Do:

Primary Responsibilities:

• Mail & Document Processing: Open, sort, process, and distribute incoming and outgoing mail, including scanning, entering, and updating documents across multiple departments.

• Printing & Assembly: Operate high-volume digital production printers, bind, and prepare materials for distribution, including member handbooks and essential correspondence.

• Equipment Operation & Maintenance: Keep mail and print equipment running efficiently by clearing jams, refilling toner, and reporting equipment issues.

• Inventory Management: Track and replenish printing and mailing supplies such as paper, toner, postage, shipping materials, and more.

• Service Requests & Reporting: Monitor and respond to department service tickets and generate monthly reports as needed.

Additional Responsibilities:

• Assist with conference room equipment setup and removal.

• Support the issuance of employee and vendor ID badges.

• Provide assistance to the Facilities team as required.

• Perform other duties as assigned.

What You Bring:

Education & Experience:

• High school diploma, GED, or equivalent required.

• 3-5 years of experience in a mailroom, printing, or copy/print environment preferred.

• Experience operating Production Digital Printing Devices a plus.

Skills & Abilities:

• Strong attention to detail with the ability to multitask and meet daily deadlines.

• Excellent time management and problem-solving skills.

• Ability to work independently while contributing to a team-oriented environment.

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office Suite.

Additional Perks:

• Competitive pay and benefits package.

• Opportunities for growth and skill development.

• A collaborative and supportive workplace culture.

Ready to take the next step? Apply today and be part of a team that keeps everything running smoothly!

Note: This position is 100% onsite in our South San Francisco office. Remote or hybrid work is not available.