Lead Artisan Baker

$17.39 - $20.70 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to maintain quality standards and product levels of all fresh baked artisan bread products in the bakery and training other artisan associates. This person will be mixing, shaping, scoring, and baking artisan breads, receiving and storing product, determining production and inventory levels, and providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the bakery provides
• Responsible for maintaining appropriate product assortment and inventory levels for artisan bread counter
• Confirms pricing accuracy and signage for all artisan bread products, paying particular attention to ad items
• Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Follows precise recipes and techniques for mixing, shaping, scoring, and baking of Harmons’ artisan breads
• Writes production sheets for other Artisan Bakers
• Teaches, mentors, and educates artisan bakers to help them be successful members of the team
• Provides honest, direct, and constant feedback to artisan bakers regarding their performance and areas of improvement
• Assists with ordering of product related to artisan breads
• Communicates openly and frequently with Store Director and Bakery Manager

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; one year of baking experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Current Food Handler’s Permit
• Enjoys working with and handling artisan breads and doughs
• Enjoys cooking with and eating a variety of artisan bread products
• Ability to read and follow a recipe
• Basic math skills used to half or double recipes
• Knowledge of baking procedures and times
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Ability to professionally and appropriately handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, dusty (due to flour particles), and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion, particularly in the wrist and hand, and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.