(PT) Retail Sales Associate

SUMMARY

Provide high level of guest service to guests of all retail outlets. Responsible for the maintenance of shops to include cleanliness, receiving, stocking, and general maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure customer satisfaction is priority by assisting with any guest needs and providing suggestions to help close the sale.
• Responsible for being knowledgeable of merchandise to include pricing, quality, functionality, and features.
• Will receive incoming merchandise and ensure it accuracy.
• Must stock the outlet according to established procedures and at the direction of Retail Manager and/or buyer.
• Responsible for meeting daily/monthly sales goals.
• Complete all assignments requested by Retail Manager and Retail Buyer.
• Maintain an open line of communication with manager and good rapport with co-workers.
• Must understand and abide by environmental practices of the resort.

EDUCATION/EXPERIENCE

• High school diploma or G.E.D
• Retail background or customer service preferred.

OTHER SKILLS AND ABILITIES

• An ability to relate to guests, assist with their purchase, make suggestions to generate sales, and work as a team.
• Basic computer skills necessary.

SUPERVISORY RESPONSIBILITIES (If applicable)

None

TYPICAL PHYSICAL DEMANDS

• Ability to stand for up to 8 hours      
• Some lifting requirements of up to 35 lbs.

TYPICAL MENTAL DEMANDS

An ability to handle unhappy guests in a professional manner.

WORKING CONDITIONS

• Nights and weekends required.
• Noise environment is moderate.

COMMENTS

Native American Preference will apply.  Must be able to pass a background investigation and a Drug Screen as a condition of employment.  Must be able to work flexible hours and take on additional responsibilities when asked.  Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Management retains the right to add or to change the duties of the position at any time.  Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.