(Seasonal) Laundry Aide 1

SUMMARY

Sort laundry and fold terry/linens. Provide service to guests and other departments. Maintain the cleanliness and order of the laundry facility. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a high level of workplace safety
• Operate the laundry equipment safely as trained
• Adhere to personal appearance standards and present a professional image
• Monitor the quality of laundered linen/terry. Notify your Laundry Manager/Supervisor of any deviations or unacceptable linen/terry
• Maintain a continual flow of linen/terry as directed
• Maintain a pleasant and tactful personality
• Possess excellent organization and communication skills
• Maintain high staff morale and project a positive attitude
• Work effectively with others
• Detail and quality oriented
• Ability to multi-task
• Possess excellent time management skills and be comfortable with meeting firm deadlines
• Responsible for any projects assigned to you
• Assist in any area of laundry that you are needed
• Report any misuse of linen/terry to your Laundry Manager/Supervisor
• Ensure that all laundry employees are meeting Grand Traverse Resort and Spa standards
• Responsible for any and all other reasonable requests by management
• Must understand and abide by environmental practices of the resort
• Other duties may be assigned

EDUCATION/EXPERIENCE

Minimum 1 year previous Housekeeping/Laundry experience preferred

High school diploma or its equivalent preferred

OTHER SKILLS AND ABILITIES

Positive, upbeat attitude. Good communication skills, including verbal and written. Ability to work under pressure and strict deadlines.

SUPERVISORY RESPONSIBILITIES (If applicable)

None

TYPICAL PHYSICAL DEMANDS

• While performing the duties of this job, the employee is frequently required to used hands to finger, handle, or feel and talk or hear
• Folding and sorting towels
• The employee is required to work with laundry equipment, for instance feeding sheets into an ironing machine
• Employee will stand for partial periods of time
• During our summer/peak months of May - October employees must be physically able to work in warmer conditions that range from 85-100 degrees on a consistent basis

TYPICAL MENTAL DEMANDS

Will work under strict deadlines and encounter unexpected demands. Stress level is moderate. Will work with varied personalities and situations.

WORKING CONDITIONS

• The noise level varies from quiet to loud
• The atmosphere is fast paced
• The labor and physical activity is moderate
• The days have a start time and conclude when all assignments are completed; which is determined by the Laundry Manager or supervisor at that time.

COMMENTS

Native American Preference will apply.  Must be able to pass a background investigation and an Oral Drug Screen as a condition of employment.  Must be able to work flexible hours and take on additional responsibilities when asked.  Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Management retains the right to add or to change the duties of the position at any time.  Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.