Facilities Technician

Lumos is looking for a full-time Facilities Technician! If you have experience in facilities, light plumbing, electrical, or general handyman services and are excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!

As a Facilities Technician, you’ll help us maintain the safe & aesthetic functioning of assigned facilities and equipment – essential help to help us meet our mission of turning up service for our customers!

***Onsite job with travel using Company vehicle to other worksites as needed. ***

Company Summary

Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio, Illinois, Kentucky, and Alabama.

We believe that the possibilities of tomorrow can’t be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, Lumos makes it faster.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Maintains exterior of assigned buildings and surrounding landscape for aesthetics & safety – overseeing landscape vendors.
• Oversees snow removal vendors and assists as needed between services such as salting sidewalks.
• Performs small maintenance repairs in assigned locations, including changing light bulbs, minor plumbing and electrical repairs, minor office system and equipment repairs, hanging whiteboards in offices & assembling office furniture items.
• Reports and resolves any obvious building & equipment repairs such as: light bulb replacement, lock adjustment, carpet repair, broken glass, holes in walls, ceiling tile replacement, tripping hazards, etc.
• Provides preventive maintenance of facility and office equipment.
• Identifies the need for contractors or vendors for more advanced services – contacting appropriate number of vendors to define scope, receive proposals, and review with supervisor. 
• Escorts onsite vendors & visitors; performs courier services (mail & supply pickup and delivery).  
• Inspects fire extinguishers and sprinkler control valves as mandated at assigned buildings.
• Works with the Safety Team to monitor/refill first aid kits at assigned buildings.
• Ensures Company vehicles are properly cleaned, maintained, and inspected.
• Complies with all safety regulations & requirements to maintain a successful safety record.
• Performs other duties as assigned, including departmental and cross-functional projects.

Knowledge, Skills, and Abilities Required

• Solid verbal and written communication skills.
• Strong interpersonal, relationship building, and influencing skills.
• Ability to understand mechanical terminology.
• Experience performing small mechanical, plumbing, electrical repairs and carpentry work.
• Ability to organize and schedule varied work activities, while adapting to changes in assignments.
• Basic MS Office Skills (Word, Outlook, Excel, and Project).

Other Experience & Requirements

• 1-3 years’ relevant work experience in facilities, light plumbing or electrical required.
• High school diploma or equivalent required; Trade School achievement preferred.  
• Proactive, independent, and ability to take initiative to keep on-task and on-target.
• Fiber or Telecom industry experience essential.

Physical Requirements

• Frequent time spent walking, standing, bending, and stooping.
• Must utilize appropriate clothing and footwear to maintain safety.
• Ability to use computer, keyboard, and other peripherals.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.
• Ability to safely lift 50-100lbs. and transport up to 50ft.
• Experienced ability to safely operate power tools, equipment, and hand tools.
• Safely performs all duties in compliance with MSDS guidelines for the use of products, chemicals, and the proper use of safety equipment provided by the Company.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.