Administrative Business Partner II

Lumos is looking for a full-time Administrative Business Partner II! If you're an administrative professional with experiencing supporting leadership who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our scope supporting executives and ensuring office administration runs smoothly.

***Hybrid Opportunity***: Two Days In-Office @ our beautiful High Point, NC HQ.

As an Administrative Business Partner II, you’re an anchor for the team. You serve as a beacon in the watchtower, navigating and anticipating administrative needs. You are a time-hacking ninja who breaks calendar barriers to optimize schedules for the team. You are organized, analytical, and dependable, yet flexible and able to adapt quickly in a fast-paced environment. You possess strong business judgment and exemplary communication skills, partnering closely with the Chief of Staff to support the leadership team. 

Company Summary

Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky.

We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things – the future. Because whatever the future holds, Lumos makes it faster.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Manage calendars for executive team members.
• Assist with processing invoices.
• Gather necessary receipts and submit expense reports for executive team.
• Coordinate travel for executive team members.
• Assist with logistics for events, meetings, seminars, or conferences.
• Build rapport and reliability with executives by learning and anticipating needs. 
• Demonstrate confidentiality and appropriate discretion regarding sensitive materials.
• Ad hoc projects.
• Other duties as required.

Knowledge, Skills, and Abilities

• Demonstrates thoughtful and appropriate verbal and written communication skills.
• Exhibits a poised, professional, and ‘How Can I Help?’ attitude.
• Ability to work effectively as part of a team to achieve shared goals.
• Basic MS Office Skills (PowerPoint, Outlook, and Excel).

Other Requirements

• 3+ years’ relevant work experience supporting executives.   

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Fiber or Telecom industry experience preferred.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off and 12 Paid Holidays / Personal Days.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.