Leasing Specialist - Lake Crest, West Fargo

The Leasing Specialist is the heart of the connection with our residents!  Leasing Specialists bring exceptional experiences to life every day for our current and future residents through active engagement in the marketing of properties, partnering with applicants through the showing and leasing process, and anticipating and responding to resident and property maintenance needs, requests, and concerns.  Leasing Specialists are a key part of the property management team and work closely with their fellow team members to achieve and maintain maximum occupancy of their properties and strong resident satisfaction results. 

We believe everyone at Goldmark is a leader!  This role will be responsible for bringing our Goldmark vision of creating a better living for our customers and our communities to life at their individual property level.  They will focus on delivering exceptional customer service and quality that is the Goldmark differentiator in making our residents feel at home.  The Leasing Specialist will take pride in serving others and delivering a caring and professional experience for our residents, our client-owners, and our fellow team members.

Starting pay $15.00 per hour (or more based on experience) + commissions! 

• Build your own pay checks with earning unlimited commissions + base hourly pay! First 3 months are guaranteed $300.00 per month.
• No late weeknights or early weekend hours. Full-time schedule includes working between 8:00 am - 7:00 pm. Friday's all offices close at 5:00 p.m.
• Live and work with Goldmark and receive a generous RENT DISCOUNT as a part-time or full-time team member.

Job Duties:

• Tour and present the property and available apartment homes with prospective residents and apply product knowledge to close the sale.
• Manage the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements. 
• Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Work side by side along with leadership and support teams as appropriate.
• Daily use of customer management systems to build relationships with prospective and current residents ensuring all communication is documented.
• Advertise and market properties daily by use of social media and other marketing platforms.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.

Experience and Education:

• A High School degree, GED or equivalent.
• Must have a valid driver’s license, vehicle and vehicle insurance.
• Prior experience in property management or a related industry is preferred, but not required.
• National Apartment Leasing Profession (NALP) or similar certifications are desirable.
• Strong sales skills and aptitude with confidence and drive to close the sale.
• Customer service experience and a strong customer service mind-set.
• Self-driven with an ability to manage time, multi-task, and prioritizes responsibilities.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred.

Benefits:

• Health, Dental and Vision insurance plans
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• 401k retirement plan with company match
• Paid Time Off (PTO), Paid Holidays, Paid Personal Leave, Paid Volunteer time
• “YOU” Days – full time team members receive 1 paid day per quarter to use just for themselves (on top of PTO!)
• Continued career growth and development.
• Choose your payday! Hourly team members have access to on demand pay.