Retail Business Services Production - Commercial Loan Officer

TITLE: COMMERCIAL LOAN OFFICER
STATUS: EXEMPT
REPORTS TO: DIRECTOR - BUSINESS SERVICES
DEPARTMENT: RETAIL BUSINES SSERVICES PRODUCTION
JOB CODE: 11751

PAY RANGE: $98,600.00 - $120,000.00 ANNUALLY

GENERAL DESCRIPTION:

The Commercial Loan Officer is responsible for executing the Credit Union’s strategic priorities and objectives related to commercial real estate loan products. Responsible for developing and building relationships with commercial loan brokers, economic development programs, and California businesses, providing a variety of commercial real estate loan and deposit products and services based on the members' needs. Collaborates with other business units and serves as a commercial real estate lending resource for the credit union. 

TASKS, DUTIES, FUNCTIONS:

1. Manage business development activities and maintain pipeline statistics surrounding these activities.
2. Develop, implement, and maintain effective production strategies that enhance Golden 1 Business Services market position to help the credit union achieve budgeted business services production goals.
3. Ensure effective delivery of exceptional member service, loan quality, and loan retention by building relationships with California businesses that exceed the alternatives in the marketplace.
4. Collaboratively support business lending operations to ensure the organization identifies and minimizes all types and levels of risk, through adherence to applicable policies, guidelines, and procedures.
5. Individually generate annual commercial real estate loan production as agreed by management.
6. Support credit/underwriting and portfolio needs thru requesting additional information to assist in closing loans or maintaining loan portfolio.  Helpfully interacts with loan production staff and portfolio management personnel.
7. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including BSA, AML, TILA, HMDA, GLBA, Fair Lending, and others that are appropriate to the position.
8. Identify, investigate, and resolve member/branch/online concerns related to business services production.
9. Performs other duties as assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

1.   Mobility throughout the workday with frequent location changes.

2.   Effective oral and written communication skills required to interact with credit union staff, management and members.

3.   Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.

4.   Effective technology and reporting skills are required to direct and manage loan origination activities.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1. INTERNAL: Business Services operations staff, branch and call center staff, and management.
2. EXTERNAL: Realtors/brokers/vendors/organizations/other business partners.

QUALIFICATIONS:

1. EDUCATION:   Bachelor’s degree or equivalent experience.

2.   EXPERIENCE:  Four to six years or more of banking and loan origination experience required.  Commercial experience preferred.

KNOWLEDGE/SKILLS:                

• Maintain knowledge of commercial real estate lending requirements, all commercial real estate loan products, commercial real estate loan fulfillment, credit union policies and all applicable federal and state laws and regulations.
• Exceptional member service and member relations skills. 
• Proficiency with Microsoft Office applications and business/commercial loan origination systems.
• Knowledge of generally accepted accounting principles.
• Demonstrated ability to work independently and interact collaboratively and cultivate partnerships across the organization.

PHYSICAL REQUIREMENTS:

1. Prolonged sitting throughout the workday with occasional mobility required.
2. Corrected vision within the normal range.
3. Hearing within normal range. A device to enhance hearing will be provided if needed.
4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
5. Travel by car and/or public conveyance. May include overnight scheduling.
6. Occasional long work hours may be required to accomplish tasks.

LICENSES/CERTIFICATIONS:

1. A valid California driver's license and a clear driving record are required.

THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE.  HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS/HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS/HER MENTAL AND PHYSICAL ABILITIES.

REV. 10/21/2024