Item Processing - Checking Operations Tech II - Must Reside in CA
Our headquarters in Sacramento contains the core functions that support our mission to deliver financial solutions with value, convenience and exceptional service to our members.
JOB TITLE: Checking Operations Tech II
DEPARTMENT: Item Processing
STATUS: Non-Exempt
JOB CODE: 1516
PAY SCALE:$20.00 - $20.00 Hourly
GENERAL DESCRIPTION:
Communicates and interacts with members and branch/department personnel to provide assistance on all ACH & Checking Operations related matters. Prepares and processes checking account products, service information and monetary transactions to ensure accurate, timely and efficient member service levels and credit union strategic goals are met.
TASKS, DUTIES, FUNCTIONS:
- Reconcile and balance daily work related to check processing.
- Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
- Identify, investigate and respond to and/or resolve member/branch problems and complaints and report/escalate any potential issues that may affect system integrity or members satisfaction timely.
- Monitor and comply with all established internal audit, security and credit union rules, regulations and departmental procedures.
- Prepare adjustments to the Federal Reserve Bank when necessary. Re-amortize loan account activity and make proper adjustments to accounts.
- Prepare statistical information for Management.
- Communicate to appropriate staff of potential fraud/forgery cases.
- Review and/or process work as it relates to check processing.
- Assist with any system validation
- Support branch/department staff entering wire activity to ensure that wire entry is correct. Assist in processing/balancing incoming and outgoing wire activity. Ensure the processing deadlines are met
- Assist other departments as required.
- Perform other duties or special requests assigned.
- Effective oral and written communication skills.
- Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
- INTERNAL: Branch/Data Center and department staff.
- EXTERNAL: Members, financial institutions, Federal Reserve Bank, correspondent banks and vendors.
- EDUCATION: Successful completion of High School curriculum is required.
- EXPERIENCE: One year or more experience at a financial institution preferred.
- KNOWLEDGE/SKILLS:
- Excellent oral and written communication skills
- Professional member relations skills & telephone etiquette Personal computer skills
- Ability to work as part of a team
- Prolonged sitting throughout the workday with occasional mobility required.
- Corrected vision within the normal range.
- Hearing within normal range. A device to enhance hearing will be provided if needed.
- Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
- Prolonged repetitive data entry.
None
We appreciate your interest in joining the Golden 1 team! If you are selected to participate in the interview process we will contact you.
Other details
- Job Family Non-Manager
- Job Function Non-Manager
- Pay Type Hourly
- Employment Indicator Remote
- Min Hiring Rate $20.00
- Max Hiring Rate $22.00
- Sacramento, CA, USA
- Virtual