Technical Sales Engineer

Applicants are considered for positions within the company without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity and/or expression, age, national origin or ancestry, physical or mental disability, military or protected veteran status, marital or parental status, medical condition unrelated to the person’s ability to perform the job, pregnancy, genetic information, political affiliation, citizenship, or any other basis protected by federal, state, or local laws.

Any offer of employment is contingent upon your successful completion of a pre-employment substance abuse and physical screening, verification of documents pertaining to your right to work in the United States using E-VERIFY, and completion of required employment documents 

GRISWOLD INDUSTRIES

Job Description

Technical Sales Engineer

JOB DIMENSIONS: 

Job Summary: 

High level responsibilities include engineering application solutions based on gathered product requirements and collaborating with sales/engineering to programming electronic controllers per requirements, designing/building electrical panels & valve componentry, and then supporting the startup/commissioning of equipment.

Reports to: 

Technical Sales Manager

Examples of Duties and Responsibilities: 

• Work within the Technical Sales Engineering team to support all Cla-Val Specialty products.
• Review customer specifications of electronic valve applications and collaborate with sales & engineering to clarify requirements as required.
• Provide significant input to R & D new engineering products and e-Line product improvements and assist with development when required.
• Program the valve controllers using Cla-Val’s proprietary computer language.
• When required, design/modify an electrical panel that house the controller and supporting electronic equipment.
• When required, assist with manufacturing/inspection of electrical panels.
• When required, create/modify wiring diagrams for electricians installing the equipment.
• Support and maintenance of technical software such as cavitation, valve sizing analysis, valve performance analysis, and valve asset management.
• Participate in domestic and or international trade shows.
• Make technical presentations at engineering seminars or service training schools.
• Create marketing material including technical manuals, operating instructions, how to videos etc.
• Provides startup assistance to field sales personnel, particularly on electronic products either directly or over the phone.
• Communicates with/assist Engineering Department, specifically Eng. Mgr., Asst. Eng. Mgr., and Design Eng., regarding special products support and development.
• May handle performance evaluations for direct reports, as applicable. 
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and  

• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations. 

QUALIFICATIONS GUIDELINES: 

Any combination equivalent of, but not limited to, the following: 

• Equivalent to a Bachelor’s degree in Electrical, Mechanical, or related engineering field; thorough experience in field sales, engineering and service principles and practices; and considerable experience in technical sales, training, and presentation of products and systems applications. 

Knowledge/Skills/Abilities: 

• Considerable knowledge of hydraulic control valve operation methods and procedures.
• Considerable knowledge of water distribution operating systems, including pumps, valves, tanks, piping, fittings, and related components.
• Considerable knowledge of valve applications, installation, operation troubleshooting, and maintenance procedures.
• Knowledge of basic manufacturing methods and product field applications.
• Able to explain operation methods and product field applications to customer representatives, engineering personnel, water district supervisors, and sales personnel both verbally and in writing.
• Able to communicate effectively and work cooperatively with other department representatives.
• Able to read and interpret blueprints, engineering drawings, schematics, and project specifications.
• Able to structure and organize training programs to meet established goals.
• Able to travel domestically and internationally, as needed, to perform training and/or sales presentations or startups.
• Knowledge of company sales practices and operating procedures. 

Physical Requirements:

• Ability to climb to different work site locations to demonstrate equipment applications, evaluate systems operations, and troubleshoot the causes of major problems.
• Ability to operate a motor vehicle.
• Ability to perform essential functions of the job, as defined.
• Reasonable accommodations provided upon request.  

Special Requirements:   

• Ability to travel on company business as required.  
• Possession of a valid driver license and passport; and  
• Must have and maintain an acceptable driving record.