Service Technician

Scope of Work: The Service Technician performs service installations, alterations, additions, and/or repairs of electrical systems, conductors, and associated materials and equipment within the residential, commercial, and industrial electrical industry. Responsible for performing electrical service tasks and projects with limited supervision, ensuring safety, efficiency, and quality. This role involves interpreting electrical construction drawings, terminating cables, installing and troubleshooting control wiring, and maintaining tools, equipment, and vehicles. The technician will work closely with supervisors and crew members to meet project objectives and deadlines.

Responsibilities:

1. Safety and Work Habits:
• Demonstrate safe work habits while performing all electrical service tasks/projects.
• Perform work at various heights and in restrictive/tight areas.
• Dig trenches using hand tools or equipment.
2. Technical Skills:
• Read and accurately interpret electrical construction drawings, schematics, blueprints, and ladder logic diagrams.
• Terminate cables, install, and troubleshoot control wiring.
• Accurately bend and install all types of conduit.
• Possess knowledge of wire pulls, concrete, masonry, metals, and wood construction methods.
• Perform terminations/splicing of high voltage and fiber optic cables.
• Use electrical formulas for accurate calculations.
3. Project Management:
• Plan, schedule, and organize tasks efficiently to meet deadlines.
• Coordinate activities with assigned crew to meet project objectives.
• Assign field employees to project tasks based on individual ability and experience.
• Monitor materials, tools, and equipment for accurate ordering or scheduling.
4. Documentation and Communication:
• Utilize and maintain accurate project documentation (e.g., time sheets, progress reports, daily logs).
• Keep customers/clients informed regarding the status of work progress.
• Report end-of-day progress to the service department dispatcher.
• Complete timely follow-up with pending projects.
5. Maintenance and Organization:
• Maintain proper care of tools, equipment, and vehicle.
• Organize materials and tools to maintain a clean and neat work area.
• Maintain material inventory on vehicle to adequately serve customers/clients.
• Ensure proper appearance and maintenance of vehicle (inside and outside).
6. Interpersonal Skills:
• Cultivate a cooperative working relationship with managers, supervisors, fellow employees, and customers/clients.
• Check with customers/clients prior to and at the end of the project.

Minimum Requirements:

• License Requirement:  Only in states and locales where required. Must have valid vehicle operator’s license and be deemed insurable by the Company’s insurance carrier. 
• Education: High school graduate, holder of G.E.D., or equivalent studies/experience.
• Experience: Experienced position, less than 6 years of electrical experience required.
• Maintains a valid driver’s license and is deemed insurable by the company’s insurance carrier.
• Holds a Journeyperson license in states and locales where required.
• Understands and complies with all NEC, state, and local codes.