Operations Manager - Fulfillment

The pay range for this position is $90,000 - $125,000.  This position will be located at our Dallas, TX facility.

The Operations Manager will manage the overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. The experienced operations manager will ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. You will also be responsible for Supervisors and Leads on your shift to help ensure compliance with safety, organizing, monitoring and prioritizing tasks to meet production goals. There are few constraints to the amount of impact you’ll have in an environment like FreshRealm. If that excites you, you’ll be a great fit!

Key Responsibilities

• Use data to identify areas where we can improve business decisions.
• Develop reports and dashboards that will advance daily operations within our nationwide fulfillment centers.
• Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals.
• Manage direct reports and their activities. This includes overall performance management; training and development; analyzing and resolving work problems; and discipline. Lead team to achieve goals; promote and demonstrate effective communication and positive culture, etc.

Qualifications

Skills & Requirements:

• Five (5) years of progressive experience in a key leadership/management role at a manufacturing facility.
• A Minimum two (2) years of experience in a first-level production management role, preferably in a chilled food environment, within a fast-paced business.
• Experience working in a fresh food manufacturing environment applying common processes, procedures, and equipment. Experience managing in a chilled food manufacturing business preferred.
• Experience applying and enforcing routine Good Manufacturing Practices (GMPs) in a food environment is essential.
• Maintain fill rate and target on time shipment of 100%. Control and improve the flow of production while maintaining product quality.
• Proficiency in technical applications like production automation, data entry, and software utilization for accessing project data, budget tracking, and process design.
• Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals.
• Knowledge of large-scale business start-ups is preferred.
• Experience working in a continuous improvement environment and demonstrated delivery through change.
• Certified and /or trained in OSHA requirements or expectations, HACCP, SDS, First Aid/CPR, and Food Hygiene
• Ability to motivate others to work routine and monotonous processes and stand for extended periods of time
• Must have a good understanding of English, bilingual (Spanish) speaking skills are helpful.
• Ability to work in a cold/ damp environment and stand for extended periods.

Education:

• Associate’s degree preferred in related field OR High School Diploma equivalent education of experience in related field.

What We Offer:

• Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance
• Bonus potential
• Equity
• 401(k) with company match that is immediately vested
• Life and ADD insurance
• Opportunities for career growth with a dynamic company
• Unlimited Time Off

Our Values at Work:

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like:

• ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time
• CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.
• TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings
• INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks
• OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity
• NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support
• SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.  We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

We are an Equal Opportunity Employer

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We are an Equal Opportunity Employer.