E-Commerce Content Coordinator I

Company: Instrumart

About Us

Job Statement
The E-commerce Content Coordinator I is a member of the Web Team and reports to the Director of Marketing. The position is responsible for updating and maintaining our E-commerce website, ensuring our product pages are visually appealing and represent accurate, up-to-date content and pricing. This role involves writing and editing website content and performing IT-related tasks that create our product pages on our proprietary E-commerce platform.

Essential KSA’s (Knowledge, Skills, Abilities)

• Oversee the evaluation of landing pages, product information, checkout processes, and all other critical website components to ensure their alignment with business objectives, visual appeal, accuracy, and optimal user experience.
• Review manufacturer-provided data sheets, manuals, and other product information.
• Independently manage the addition of product text, options, and pricing to web pages using the in-house admin program, ensuring consistency with overall business strategy and market competitiveness.
• Take ownership of building part numbers and developing pricing configurators based on vendor price lists. Collaborate with vendors to ensure pricing updates are implemented efficiently, driving both cost-effectiveness and profitability.
• Utilize Adobe Illustrator/Photoshop to edit vendor-provided photos with a keen eye toward maintaining brand consistency and enhancing visual impact in line with overall marketing goals.
• Oversee and prioritize website page requests submitted by the Engineering team from a shared inbox, ensuring requests are handled promptly and in alignment with broader company initiatives.
• Act as a key resource for fellow E-commerce team members, offering strategic support on various projects and fostering strong cross-departmental communication to ensure alignment with business goals.

Required Skills

The ideal candidate will display the following:

• 0-4 years of relevant experience or a Bachelor’s Degree in a related field.
• Proven ability to stay organized, collaborate effectively with teams, and ensure quality assurance in tasks and projects.
• Strong aptitude in math and problem-solving, with exceptional organizational skills to manage tasks efficiently.
• Excellent communication skills, both within the web team and across departments, fostering collaboration and clarity in shared goals.
• Ability to multitask, prioritize responsibilities, and thrive in a fast-paced, dynamic environment.
• Quick to learn and adapt to new software tools and systems, demonstrating a proactive approach to technology adoption.
• Effective time management and workload prioritization to meet deadlines and project milestones.
• Self-motivated with a strong work ethic, taking initiative in tasks and responsibilities.
• Experience in eCommerce operations is an advantage but not required.
• Familiarity with Adobe Photoshop and HTML is a plus but not mandatory.

Work Atmosphere
The E-commerce Content Coordinator I works in a typical office environment, with a clean setting and climate-controlled temperature. The office has significant exposure to natural light. Substantial time is spent at a desk, sitting, and making repetitive motions through computer work.

Employer Rights & Disclaimers
This job description may not be a complete list of all the duties and responsibilities the job holder performs. Management has the discretion to add, drop, or change the duties and responsibilities of this job.
This job description is not an offer of employment, continuous employment, or an employment contract. We are an at-will employer. Either the employee or employer may terminate the employment relationship at any time for any legal reason or no reason.

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