House Attendant - Housekeeping

Essential Duties:
The job duties listed below are an overview of the essential duties and measures required to besuccessful in the position. Please note that the listed examples do not include all tasks, which maybe expected within this job position.

Ensure customer satisfaction by cleaning guest rooms, public areas, and pool areaaccording to operational policies and standards
Clean public bathrooms and meeting spaces
Remove accumulated trash and debris from guest rooms and public areas
Perform laundry service: washing, drying, folding of linens, towels, and guest requestedlaundry service
Aid in putting away weekly linen delivery
Ensure that all corridors and housekeeping storage closets are in impeccable condition
Assist Housekeepers with guest room set up for arrivals and clean up for departures
Replenish and deliver room amenities as needed
Report unusual circumstances to Housekeeping Manager
Report maintenance requests and replacement orders as needed
Turn in articles left in rooms to Front Desk office for “Lost and Found” processing
Assist in weekly cleaning the kitchen, restaurant, and admin offices
Utilize chemicals according to directions and familiarizes self with all material safetydata sheets
Act with a sense of urgency and a mindset that guests needs are priority

General Requirements:
Education:  High School Degree or equivalent

Experience:
Previous experience in hotel housekeeping department or related cleaning service

Qualifications:
Excellent oral and written communication skills
Basic knowledge of electronic communications (time clock, e-mail, etc)
Excellent attention to detail
Excellent customer service skills
Ability to work effectively and efficiently under pressure, with composure
Must be able to speak, read, write and understand the primary language(s) used in theworkplace. Knowledge of Spanish language is preferred
Must be able to speak and understand the primary language used by the guests whovisit the hotel
Maintains regular attendance, is consistently on time and complies with Farmhouse Innstandards
Scheduling flexibility to meet operational needs, weekend & holiday availability ismandatory

Physical Requirements:
Pushing/Pulling: Average weight 40lbs - frequently
Lifting/Carrying: Average weight 40lbs - frequently
Climbing: occasional use of foot stools
Standing/Walking: constantly
Kneeling/Bending: frequently
Reaching: constantly
Sitting: infrequently
Able to perform all essential duties with or without accommodation