Property Insurance Claims Subrogation Team Lead

Virtual Req #2656
Wednesday, March 30, 2022
Overview EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 32,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.



Job Description:

The Core Property Team Lead will lead, monitor and supervise the Captains and Activity Owners. The Team Lead will motivate the team, and promote positive communication while demonstrating flexibility. They will assist the Property Manager in decision making, process changes, and accountability of Captains and Activity Owners. Specific qualities to ensure success within the organization are as follows:

Responsibilities:

- Manage day to day activities, such as scheduling.

- Delegate tasks to team members to reduce delinquency.

- Handle customer complaints from clients or members.

- Conduct training of newly hired team members or enhance competencies of existing members.

- Field questions and concerns to provide support and improve knowledge base of the team.

- Provide and implement process improvements.

- If necessary, work files to maintain throughput/backlog consistency.

- Back up for Property Manager where necessary.

Competencies:

Maintain a positive relationship with the team.

- Think critically about process improvements.

- Demonstrate ability to handle pressure environment while maintaining calm demeanor.

Qualifications:

- Understanding of Subrogation and Insurance concepts.

- Recommended 2 years insurance experience.


EEO/Minorities/Females/Vets/Disabilities 

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Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits. 

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Other details

  • Pay Type Salary
  • Required Education High School