Company Overview and Culture 

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

About EXL Health

We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem.  Technology, data and analytics are at the heart of our solutions.  We collaborate closely with clients to transform how care is delivered, managed and paid.  

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid.  Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions.  With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.   

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

Join Our Team at EXL Health!
Exciting Opportunity for Medical Records Management (MRM) Coordinators – Be Part of a Mission that Matters!

Are you detail-oriented, organized, and ready to make an impact in healthcare? EXL Health is on the hunt for passionate Medical Records Management (MRM) Coordinators to join our Medical Records Management Team! This full-time role is based in our vibrant Pittsburgh, PA office in the Robinson area. With hours from Monday to Friday, 6:00 AM to 2:30 PM, you’ll enjoy your evenings and weekends free!

Why Choose EXL Health?

At EXL Health, we’re more than just a company—we’re a team committed to innovation and excellence in healthcare. From your first day, you’ll collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare.

Here’s what makes this role and our culture exciting:

• Be a Difference Maker: Play a vital role in the healthcare process by ensuring accurate and efficient medical records management.

• Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter.
• Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration.
• Growth potential: EXL Health values your development with mentoring programs and pathways for advancement.
• Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality.

What You’ll Do:

Your day-to-day will be engaging and varied!

• Open, review, and sort incoming mail by client and audit program.
• Prepare, process, and review medical records—both physical and electronic—for scanning and distribution.
• Handle incoming records from e-fax, CDs, SFTP, and web portals.
• Collaborate with internal teams and providers via email and outbound calls to resolve issues.
• Handle return mail, audit letters, and outgoing correspondence.
• Operate office equipment, troubleshoot workflow issues, and meet productivity and quality standards.
• Maintain detailed trackers and Excel spreadsheets and ensure HIPAA compliance.

What We’re Looking For:

• Experience and Education: High school diploma (or equivalent) required. Previous experience in healthcare, medical records, or document processing is a plus.
• Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential.
• Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team.
• Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs.

What You’ll Gain:

At EXL Health, we invest in our people with benefits and opportunities that make a difference:

• Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations.
• Collaboration: Be part of a close-knit, supportive team that values your contributions.
• Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open.
• Recognition: Your efforts won’t go unnoticed—we celebrate achievements and foster a culture of appreciation.

Ready to Make a Difference?

If you’re enthusiastic about process improvement, healthcare, and being part of a team that’s shaping the future, this role is for you! Apply now and take the next step in your career with EXL Health.

EXL Health – Where Your Work Makes an Impact Every Day.