Service Specialist -Onsite Role

Job title: Service Specialist

Office Location: Hanover, Worcester, MA office

440 Lincoln St, Worcester, MA 01653

RESPONSIBILITIES:

If you would like to join a team with a passion for quality, takes a positive approach to all Client needs, and commitment to achieving success daily, look no further! EXL offers a professional environment for you to contribute your strong work ethic and skills. Competencies include computer ease, problem solving skills, positive and clear communication, and a solution driven work ethic.

Experience with Microsoft Office applications is highly desirable, and a positive approach to all responsibilities is required. Job responsibilities will at times require manual entry of policy details, building policies, manual assembly, with use of a variety of computer applications, so interested applicants should be able to comfortably use a computer and capability to learn a variety of systems you will receive hands on training to use.

The Service Specialist provides process support to a large insurance company in an operations capacity. EXL’s staff is responsible for meeting all turn-around time requirements while maintaining outstanding quality. As part of the EXL team the right candidate will be trained and coached to successfully meet a variety of our client’s needs.

QUALIFICATIONS:

No degree or insurance experience required. The Process Support Specialist will possess an ability to organize and prioritize tasks, cooperate with others on mutual goals, communicate effectively, adapt to business needs, display a strong work ethic, and take a positive approach to all job responsibilities. They must be equipped to handle a team environment while also being self-sufficient and enjoy a fast-paced work environment.

This position requires the person to work from office.