Café Sales Lead (Part-time) - Philadelphia Visitor Center Café

THE POSITION

Be a part of this fascinating “must-see” tourist destination located in Philadelphia’s Independence National Historical Park – where visitors discover that exploring the best of the City of Brotherly Love is starting at the right place.

Imagine yourself helping our guests create memorable experiences…Now imagine yourself in a fun and rewarding Café Sales Lead role at Loveland Living Planet Aquarium Gift Shop!

Our friendly and enthusiastic team inspires fun and surprise as they interact with guests to deliver the ultimate guest experience.

As Café Sale Lead (Part-time), you will:

• Provide exceptional guest service in support of café operations
• Ensure that guests have the best café experience possible
• Engage with guests and create an entertaining, fun, exciting and memorable experience
• Deliver food products in a timely fashion while maintaining health standards
• Maintain a clean, orderly and safe working environment

Qualifications:

• Prior retail keyholder, supervisory, cash-handling, and customer service experience
• Comfortable handling food products while exceeding customer expectations
• Open to completing the ServSafe Food Handling certification course
• Able to proactively intercept, engage, and demonstrate product to customers and able to effectively communicate menu features 
• Previous food handling or cafe experience a plus
• Strong merchandising skills
• Able to work a flexible schedule, weekends, early evenings, and holidays
• Naturally enjoy interacting with people of all ages
• Welcoming, positive, engaging and friendly towards our customers, team members, and venue staff

Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Café Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Café Sales Lead must frequently lift and/or move up to 40 pounds.