Store Director @ Guggenheim Museum

At Event Network we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

At the Guggenheim Museum, our retail store is an extension of the Museum’s mission to inspire and educate through exceptional art, architecture, and design. As the Store Director, you will take the lead in managing all aspects of the store’s operations, driving sales performance, and delivering an unparalleled guest experience. With your passion for art and leadership expertise, you’ll mentor and inspire your team to connect guests with thoughtfully curated products that celebrate the Guggenheim’s innovative spirit and global significance.

The Role:

As the Store Director, you will lead a talented team of Assistant Store Directors, Sales Leads, and Team Members. Your mission? To create an unforgettable guest experience, highlight our distinct science-themed merchandise and motivate your team to reach new heights of success. You’ll be the driving force behind our store’s success, bringing Event Network’s vision and values to life every day in one of NYC's most iconic museums.

What You’ll Do:

• Retail Store Management: Oversee the daily operations of the retail store, ensuring a smooth and engaging experience for every guest.
• Sales Optimization: Identify innovative strategies to boost sales and achieve financial targets. Ensure the store is stocked with the right products and communicate inventory needs to our Store Support Center (aka corporate).
• Financial Management: Manage payroll and controllable profit within established guidelines to meet financial objectives.
• Build Partnerships: Develop and maintain strong relationships with management and partners, ensuring long-term collaboration and success.
• Strategic Planning: Collaborate with the VP of Store Quality to prioritize and execute short-term and long-term business objectives.
• Team Leadership: Recruit, train, and develop a high-performing and diverse team, fostering an inclusive environment that encourages growth and excellence.
• Guest Service Excellence: Ensure every guest receives outstanding service, contributing to a memorable experience

What We’re Looking For:

• Retail Leadership: You have 3+ years of retail management experience and a proven track record of success.
• Sales Savvy: Your strong background in retail sales and merchandising sets you apart.
• Dynamic Leadership: You know how to hire, train, and motivate a team to achieve their best.
• Guest Service Guru: You’re passionate about delivering exceptional guest service and know how to make it happen.
• Flexible Schedule: You’re available to work evenings, holidays, and weekends to meet the needs of our business.
• Positive Vibes: You’re all about creating a positive, energetic work environment that inspires your team.

Physical Requirements:

• Be prepared to be on your feet—standing, walking, and handling merchandise throughout the day.
• You’ll occasionally need to reach, climb, balance, stoop, kneel, crouch, or crawl.
• You should be able to lift and move up to 40 pounds.
• We’re committed to providing reasonable accommodations to help you succeed.

BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.