Store Manager @ Basketball Hall of Fame

At Event Network, we believe the experience matters. As the leading operator of retail experiences at iconic U.S. destinations, we bring passion, creativity, and purpose into everything we do.

The Basketball Hall of Fame in Springfield, MA, is the ultimate destination for basketball enthusiasts. Our retail store offers a curated selection of basketball-inspired apparel, memorabilia, and gifts that celebrate the history and excitement of the game. As the Store Director, you will lead a skilled team of Assistant Store Directors, Sales Leads, and Team Members. Located within the birthplace of basketball, our store provides visitors with a unique shopping experience that honors the sport's legends, moments, and future.

What You’ll Do:

• Retail Store Management: Oversee the daily operations of the retail store, ensuring a smooth and engaging experience for every guest.
• Sales Optimization: Identify innovative strategies to boost sales and achieve financial targets. Ensure the store is stocked with the right products and communicate inventory needs to our Store Support Center (aka corporate).
• Financial Management: Manage payroll and controllable profit within established guidelines to meet financial objectives.
• Build Partnerships: Develop and maintain strong relationships with the Mississippi Aquarium’s management and partners, ensuring long-term collaboration and success.
• Strategic Planning: Collaborate with the VP of Store Quality to prioritize and execute both short-term and long-term business objectives.
• Team Leadership: Recruit, train, and develop a high-performing and diverse team, fostering an inclusive environment that encourages growth and excellence.
• Guest Service Excellence: Ensure that every guest receives outstanding service, contributing to a memorable experience at the Mississippi Aquarium.

What We’re Looking For:

• Retail Leadership: You have 5+ years of retail management experience and a proven track record of success.
• Sales Savvy: Your strong background in retail sales and merchandising sets you apart.
• Dynamic Leadership: You know how to hire, train, and motivate a team to achieve their best.
• Guest Service Guru: You’re passionate about delivering exceptional guest service and know how to make it happen.
• Flexible Schedule: You’re available to work evenings, holidays, and weekends to meet the needs of our business.
• Positive Vibes: You’re all about creating a positive, energetic work environment that inspires your team.

Physical Requirements:

• Be prepared to be on your feet—standing, walking, and handling merchandise throughout the day.
• You’ll occasionally need to reach, climb, balance, stoop, kneel, crouch, or crawl.
• You should be able to lift and move up to 40 pounds.

• We’re committed to providing reasonable accommodations to help you succeed.

BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members