Market Design Leader - Richmond BC

The Market Design Leader (MDL) achieves sales goals while maintaining satisfactory profit performance, gross margin, inventory levels, and customer service.  Tech-savvy, MDL maintains Design Center image through a planned merchandising program ensuring the Ethan Allen brand is consistent.  Achieve budgeted sales growth and establish a plan for continued improvement.  Lead and cultivate an environment in which the staff is inspired to reach their fullest potential in relation to business growth.

• Responsible for the overall management of the design center.
• Follow Ethan Allen’s Leadership Principles including implementing change initiatives and developing successful relationships with team.
• Hold team accountable while coaching and lead them to meet or exceed established sales goals and benchmarks.
• Drive new business and increase sales with grassroots marketing initiatives including but not limited to, partnering with local businesses, developing the Trade business, as well as using social media, blogs, on-line forums to connect with local influencers and other digital platforms for on-line interactions and connection.
• Perform all functions necessary for the development of sales and profits of assigned design centers and where applicable, service centers.
• Review P&L statements monthly with Market Operations Leader and Retail Accountant as well as review final P&L with each Design Center Leader.
• Develop relationships and participate in community programs which will positively impact individual design centers, the district, and the company.
• Supervise and evaluate activities of all leadership within assigned district, providing advice, counsel and guidance, leadership, motivation, and accountability for performance. Complete performance appraisals (including annual appraisals and monthly/quarterly BMRs) in accordance with company policy.
• Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, and discrimination and/or retaliation.
• Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and the protection of company assets.
• Implement company policies and procedures. Monitor compliance and help management hold all staff accountable for compliance.
• Provide training and development for leadership while assisting them with the development of their respective team.
• Work in concert with retail accounting and Regional Leadership to prepare monthly and annual sales budgets and forecasts for all assigned design centers within the market.
• Participate in the determination of district market potential, the preparation of district expense estimates, and the development of proper financial and asset controls.
• Contribute ideas and suggestions for changes and improvements in policy affecting design centers in the district.
• Ensure proper reconciliation of inventories as conducted and reported.
• Propose innovative strategies that support growth and improvement of the business.

Education

BA or BS degree or equivalent in Business and/or Interior Design with courses in such areas as accounting, economics, management, or similar courses.

Experience

• Minimum of five years in retail sales management.  Experienced in budget forecasting, monitoring and preparation of financial reports, managing sales growth, and procuring profits.  Supervisory experience required.  Multi store management experience preferred.
• An entrepreneurial attitude and approach with excellent business sense.  Ability to effectively communicate and motivate people. 
• Must be accessible to associates on holidays, weekends, and evenings as the business demands. 
• Travel within the district is required as well as limited overnight travel. 

Compensation is comprised of a base salary plus bonus. Salary range of $85,000 - $95,000 plus bonus. Generous benefits package. RRSP matching.