UVIP Tour Host/Hostess - FULL TIME - Graceland

This is a full-time position located in the Archives Department having variable/flexible working hours to include weekends, holidays, evenings, and overtime as required. This is a promotional opportunity. Benefits may be offered after successful completion of a sixty (60) day introductory period. This is an internal recruitment.

RESPONSIBILITIES: Under the supervision of the VP of Archives/Archives Manager/UVIP Manager:

• Provide UVIP and personal tours to SRT Guests (should be able to handle live verbal spiels of varying lengths in front of groups of various sizes)
• Serve as a storyteller/face of Graceland for guest.
• The host will be responsible for a myriad of tasks and daily logistics; to include creating an atmosphere of fun for guests of all ages.
• Must be able to present and convey an enthusiastic attitude and curiosity about Elvis Presley’s life and career with our guests.
• Provide a daily report of repairs and concerns to supervisors and assist guests in all types of situations including emergency situations.
• Administer First Aid when required.
• Research information as required.
• Handle Elvis artifacts and answer questions about Elvis and his artifacts.
• Cleaning artifact
• Organize, scan and catalogue documents & artifacts.
• Assist with other Archives projects as assigned.
• Assist with Tour Operations Department with SRT and VIP tours as assigned.
• Other duties as required.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: Excellent communication, interpersonal and presentation skills are essential.

• Must have demonstrated public speaking experience and presentation skills to include a pleasing voice and use of proper grammar and diction.
• Must be able to demonstrate professionalism and excellence in presenting a personal verbal tour to the guest.
• Should be able to plan and organize the daily tours and presentations and offer commentary and interesting information.
• Should be able to memorize a script and/or autocue or improvise when necessary while keeping the tours running on schedule.
• Should have excellent verbal and written skills; ability to speak and understand multi languages a plus but not required.
• Must have the ability to cope with extremely heavy workload and perceive and deal with sensitive issues and maintain confidentiality.
• Should be able to deal successfully with a wide range of people.
• Computer/scanning skills a plus but not required. 
• Must be able to work under pressure of deadlines and competing needs and be flexible and adaptable in all types of situations.
• Opportunity to grow knowledge in archives duties and abilities.

PHYSICAL REQUIREMENTS:  Ability to stand and walk for two or three hours at a time; ability to lift boxes weighing up to 25 lbs.; ability to stoop and reach; ability to climb stairs; good, clear speaking voice is essential.

SPECIAL CONDITIONS:  No smoking or eating in the work area; Must have a valid driver’s license; uniform is required when giving tour.

CONDITIONS OF EMPLOYMENT:  Work flexible hours and overtime as required; ability to work in all types of weather conditions.

APPLICATION PROCESS: Please apply online at www.gracelandjobs.com. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.