Manager, Territory - Rental - Flagstaff, AZ

Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.   

WHO WE ARE:

Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona.  We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California.  We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day. 

WHAT WE OFFER:

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance 
• Technical Training & Professional Development Classes
• And More

JOB DETAILS:

JOB SUMMARY:

Successfully rent equipment as measured by actual rental volume compared to the rental potential of the assigned territory.  Generate rental and sales leads in an assigned geographic territory.  Rent equipment on a profitable basis as measured by gross profit on each sale and cumulative gross profit at fiscal year end.

ESSENTIAL FUNCTIONS: 

• Canvases assigned geographic territory to obtain rental revenue and sales leads from existing and potential customers.
• Visits job sites to identify new opportunities.  Contacts all contractors while on site to obtain necessary customer contact information for follow up.
• Generates call reports for each customer interface and enter information into Upshot.
• Communicates qualified information to appropriate account manager and Rental Manager.
• Maintains current call list and current rental agreement list for follow up on the job site.
• Identifies call frequency based on customer needs, volume, and requirements.
• Maintains up-to-date knowledge of features and application of all Empire products and services.
• Maintains competitive knowledge of rental rates, terms, strengths, weaknesses and performance relative to value.
• Plans customer contacts and activities in advance to optimize efficiency.
• Assists in meeting stated objectives for rental fleet time utilization and financial utilization.
• Rents equipment on a profitable basis as measured by gross profit on rental contract.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES: 

• Utilizes dodge reports and other tools to penetrate prospects in the biding phase.
• Collects and enters in Upshot; competitive information regarding lost rents, pricing, customer saturation.
• Maintains current account awareness in all phases.
• Searches and identifies rental opportunities.
• Participates in customer events (demo days, tours etc.)
• Maintains an understanding of merchandising programs.
• Takes initiative in resolving customer disputes in a timely manner.
• Meets established goals for quantity of customer calls.
• Utilizes Rental coordinator's phone logs to generate follow up calls.
• Provides Sales support when necessary.
• Works within and promotes corporate values.

KNOWLEDGE SKILLS AND ABILITIES: 

• Must maintain current driver license and be available to travel.
• Must have an In-depth knowledge of CAT product line.
• Must be able to comprehend equipment specifications, price lists, and reference material.
• Must perform common sales calculations quickly and accurately.
• Must have ability to develop in-depth experience in capital sales.
• Must have interpersonal skills sufficient to work cooperatively with people and influence sales/rental transactions.
• Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE: 

• Proof of high school diploma or General Education Degree (GED).
• Minimum 2 years experience in Rental Sales.    
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position".   A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. 

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.