Information Technology - ERP Applications Analyst
PA - Lancaster, 715 Fountain Avenue, Lancaster, Pennsylvania, United States of America
Req #1355
Thursday, March 13, 2025
At Ecore, we transform reclaimed materials into performance surfaces that manage energy and improve people’s lives. Why does it matter? Because we believe innovative surfaces have the power to help people in motion be their strongest, healthiest selves, and innovative businesses can help protect the planet we share.
Location: 715 Fountain Avenue, Lancaster, PA 17601
Job Summary:
The ERP Application Analyst is a member of the IT team who works collaboratively with all functional departments to solve business needs and provide solutions to run, grow, and transform the business. This person creates and maintains highly optimized solutions that adhere to company and security standards. This person addresses the health and maintenance of all types of applications as well as the integration points between those applications. The ERP Application Analyst models Ecore’s core values including Safety as the overwhelming priority, Excellence, Compassion, Innovation, Trust, and Empowerment.
Principal Duties and Responsibilities:
- Manage Applications and ERP projects that drive the ERP roadmap.
- Lead ERP upgrades and updates by assisting the ERP team on related tasks. Assist in planning and conducting acceptance testing with key users.
- Initiate improvements and make recommendations on the utilization and optimization of the ERP system.
- Collaborate and execute functional and technical application roadmaps aligned to strategic vendors, business capabilities, and benefits. Maintain third party integration services.
- Document and sustain application best practices. Create and maintain process documentation.
- Make recommendations on IT Supplier Management Office policies and practices. Lead all vendors and contractors performing Application services work.
- Engage in resource planning of IT initiatives. Support and execute Application services in alignment with ITIL/Service Management. Model, train, and support the ITIL/Service Management discipline within IT organization.
- Support and lead IT Supplier Management Office policies and practices
- Participate in Change Control process and represent individual changes initiated.
- Design, develop, and test new source code and/or modifications to existing code for new software features and functions according to specifications. Design, develop, modify, and test Epicor-specific enhancements and solutions, including but not limited to BAQs, BPMs, Dashboards, and screen customizations. Design, develop, and run unit test case.
- Evaluate and maintain integrations between programs and whether a contemplated change in one part of a program would cause unwanted results in a related part. Analyze performance of applications and take action to correct deficiencies based on consultation with users and approval of CAB.
- Design, develop, implement and document database structures and maintenance plans.
- Supervises all staff necessary to complete assignments (where applicable). Reviews and approves scopes, budgets, and schedules for assignment with supervision from others. Plans, schedules, or coordinates the preparation of documents or activities for their projects.
- Supports, mentors and guides co- workers, team members and others both on technical as well as on a personal level (Continuous Professional Development). Provide specific and timely feedback & recognition to those for whom it is appropriate. Active role in selection and interviewing of new employees and guides new employees through on-boarding process.
- Analyze and troubleshoot complex ERP system issues reported by end users. Document and track Incidents and Requests thoroughly; prioritize and respond to all requests in a timely and service-oriented manner. Execute appropriate and timely actions based on monitoring alerts. Provide operational technical support to users
- Ensure safety and quality processes are maintained.
Knowledge, Skills and Abilities:
- Bachelor’s degree or equivalent years of experience required in Information Technology, Computer Science, or related field.
- Minimum 5 years of experience in Epicor Kinetic is required.
- Appropriate Technical certification(s) preferred (i.e. MSCE, VCP, CCNA)
- Experience with Automation Studio preferred.
- Experience creating, maintaining, and developing Business Activity Queries (BAQs), Business Process Management (BPMs), screen modifications, dashboards, SSRS reports and data files.
- Experience adhering to security protocols in all areas of IT in compliance with industry-standard frameworks; execute and adhere to Digital Safety and Security plans, including digital privacy compliance
- Expertise in programming using SQL, C#, Angular, PowerShell and report development using SSRS, Crystal Reports; Epicor experience preferred. Experience with relational databases, particularly in MS SQL Server, Visual Studio expertise preferred.
- Expertise in MS SQL Server, SSRS Reporting, BAQs, Dashboards, Epicor and Administration tools preferred, familiarity with MS 365, Azure.
- Expertise with applications development lifecycle with excellent design/problem-solving skills preferred.
- Strong detailed documentation skills including attention to detail and documentation rigor.
- Deep knowledge of software laws and restrictions including federal copyright laws as they pertain to the use of computer software.
- Familiarity with process improvement principles such as Lean and Six Sigma a plus.
- Ability to assess processes and design, digitize, and/or automate them.
- Build relationships with business partners and communicate in a manner understandable to audience and with customer service orientation.
- Detail oriented, but ability to see the “big picture.
- Ability to provide options and recommendations.
- Ability to influence without direct managerial responsibilities.
- Self-motivated with the ability to plan, prioritize, and manage many priorities effectively.
- Ability to work collaboratively within the team and cross-functionally.
- Ability to facilitate change management in the fast pace of technology.
What we offer you:
Ecore International is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
NOTICE TO PROSPECTIVE APPLICANTS Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.
- Competitive medical, dental, vision, and prescription insurance coverage
- 401k with a company match
- Earn PTO hours immediately
- Tuition reimbursement
- Opportunities for development
- 8-minute walk to eco-friendly public transportation from Red Rose Transit Authority
Ecore International is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
NOTICE TO PROSPECTIVE APPLICANTS Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.
Other details
- Job Function Indirect
- Pay Type Salary
- PA - Lancaster, 715 Fountain Avenue, Lancaster, Pennsylvania, United States of America