Multi-Task Front Office / Medical Receptionist
Location: Eagle - Gastroenterology
Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more! Eagle Physicians & Associates GI office is seeking dynamic and self-motivated Multi-task Front Office staff to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office.
Schedule is Monday through Friday 8 AM - 5 PM, NO WEEKENDS!!
Why Eagle?
Our employees love working at Eagle! For three consecutive years, our staff has consistently rated Eagle highly in our annual Employee Engagement Surveys. An impressive 92.80% of Eagle employees envision themselves at Eagle a year from now and would recommend Eagle as a fantastic workplace!
Join Us and Thrive!
Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.
Additional Benefits:
Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.
Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.
Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.
Key Responsibilities:
- Prepare encounter forms for billing.
- Check encounter forms against appointment schedule and make any necessary corrections.
- Answers telephone and communicates messages to the appropriate person.
- Greets patients, with positive attitude.
- Make patient appointments when necessary.
- Update demographic and insurance information on patients at check-in.
- Collects payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
- Assist in whatever administrative and clerical back up is needed which may include faxing, processing mail, photocopying, data entry, filing and telephoning.
- Assist with scanning of medical records.
- Shows respect, courtesy and advocacy in all dealings with all people, including, but not limited to patients, coworkers, and visitors.
- Displays a team-oriented spirit, indicated by a willingness to assist where and whenever needed.
- Attends meetings as required.
- Writes legibly and with correct grammar and sentence structure.
- Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
- Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
- Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Diversity, Equity, and Inclusion values.
- Upholds and exemplifies through daily actions, activities and behaviors Eagle’s Vision, Mission and Values:
- Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
- Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
- Values: Integrity, Compassion, Trust, Professionalism and Respect.
- Performs additional duties as required.
Other details
- Pay Type Hourly
- Eagle Gastroenterology, 1002 North Church Street, Suite 201, Greensboro, North Carolina, United States of America