Dispatcher

We have an incredible opportunity for a dynamic Dispatcher to join our growing New York Team! 

About DO & CO 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. 

What We Offer: 

• Pay range: $22.00 - $25.00 hourly.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.   
• Genuine career development opportunities, both nationally and internationally.   
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.     

Responsibilities: 

• Supervise, motivate, and support a large team of drivers and driver helpers, including managing schedules and documentation.
• Ensure compliance with all applicable rules and regulations.
• Receive and relay important incoming calls and information from airline clients and the airport to the respective departments.
• Adhere to all food safety and hygiene regulations as outlined in the Food Safety Management System Handbook.
• Report any food safety concerns to the manager and the hygiene and food safety team.
• Ensure all vehicles are in proper working condition, including compliance, fueling, and maintenance.
• Process and manage meal ordering information, ensuring accurate and timely distribution to all relevant departments.
• Maintain a safe workplace, providing general information to the public and relevant parties regarding department policies, procedures, and applicable federal, state, and local laws.
• Create, review, and maintain reports as needed.
• Update and manage transportation databases.
• Perform additional duties and responsibilities as assigned by management while upholding DO & CO standards.

Qualifications:

• Minimum of 1 year of work experience in a similar fast-paced role.
• Ability to meet requirements necessary to obtain a PANYNJ ID (Port Authority NY/NJ per TSA regulations and, more specifically, 49 CFR §1542.209).
• Works well independently as well as in a team environment.
• Excellent planning and coordination skills.
• Team leader qualities and outstanding communication skills.
• Dedication and attention to detail concerning customer service.
• Solution seeker and effective decision maker.
• Hands-on to make sure all flights are successfully dispatched on time.
• The ability to manage quickly to overcome any deficiencies in the transportation department.
• Flexibility (different shifts - nights, weekends, holidays)
• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)

Diversity & Inclusion Statement 

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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