Food Safety Quality Assurance Technician

We have an incredible opportunity for a dynamic Food Safety Quality Assurance Technician to join our growing Des Plaines Team! 

Who We Are: 

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly, and beyond our own expectations. 

Responsibilities: 

• Responsible for supporting the food safety team with HAACP and food safety control.
• Assist in ensuring the facility maintains Halal & Non-Halal food safety standards.
• Responsible for supporting and maintaining the facility hygiene standards.
• Complete daily Quality Control activities including but not limited to pre-operational checks, operational checks, and post-operational checks, temperature checks, cooler/freezer checks, thermometer calibration, sanitizer checks, and verification on cleaning activities of third-party cleaning company.
• Respond to questions regarding food safety processes; reinforce GMP best practices by completing regular floor walks and self-audits.
• Escalate non-compliance to the QA Supervisor, QA Manager, and Department manager and follow up on timely corrective action.
• Conduct regular traceability audits, regular lab collections, and regular swabs for testing.
• Responsible for ensuring quality assurance and product/food safety and regulatory compliance, adhering to local, state, federal, international environmental, health and food safety regulations.
• Provide support before/at customer audits, health department inspections, training and consultations and ensure employees understand and comply with applicable standards.
• Support with pest control management.  Escalate any areas of concern to QA supervisor or QA manager.
• Regularly audit the facility for cleanliness; audit the bathroom cleaning checklist.
• Regularly complete swab testing.
• Ensure all necessary chemicals are within the facility and at their appropriate departments (i.e. porters, pot wash, dish room, transportation)
• Complete on-the-spot coaching, as necessary, when completing the floor walk through.
• Train employees, provide coaching on hygiene and safety matters.
• Lead training for hygiene new hire orientation.
• Identify areas of deficiencies or retraining needed on the floor, provide suggestions and schedule training.
• Manage the annual re-training process.

Qualifications:

• Knowledge in HACCP, ISO, and food safety systems.
• Food Safety Certification, state specific if applicable.
• High School Diploma or equivalent.
• HACCP Certified preferred.
• Bachelor’s Degree preferred.
• Proactive and self-organized
• Ability to manage through a substantial workload.
• Capable to work independently as well as in a team environment.
• Ability to complete assigned tasks within the given time to meet strict deadlines.
• Excellent communication skills.
• Flexibility (afternoon to evening shift, weekends, and holidays). Coverage Needed: 9am to 6:30pm & 8:00pm to 3:00am. 

What We Offer: 

• Daily Complimentary Meals (Breakfast, Lunch and Dinner). 
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality. 
• Genuine career development opportunities, both nationally and internationally. 
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry. 

Diversity & Inclusion Statement: 

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That is what makes our team so special. #CHICAGOIND