Full Time Consumer Loan Closer
400 Town Center Dr, Dearborn, MI 48126, USA
Req #1150
Tuesday, February 4, 2025
Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: We are seeking a Full Time Consumer Loan Closer to join our team. The role will monitor, update and review loan data to coordinate and prepare consumer loan closing documents with an emphasis on remote closings. Maintain loan files, answer incoming correspondence and communicate regularly with members, supporting them through the loan process.
What You’ll Do:
- Ensure all processed loan documents are complete and accurate according to our lending policies.
- Clear pre-closing conditions and coordinate closing with member.
- Review non-HELOC titles to clear discrepancies or problems.
- Request and review payoff letters for refinances and lease buyouts.
- Provide administrative assistance to underwriters by entering and updating loan data in LOS system.
- Support and respond to incoming correspondence/loan questions from members; guide members through loan process.
- Answer loan questions from members, branches, call center and support departments, and resolve loan issues.
- Identify and pursue cross selling opportunities while communicating with the member.
- Meet or exceed expected service levels related to follow up and timely closings of consumer loans.
- Maintain knowledge of Consumer Compliance Regulations (Reg B, Reg Z, HMDA).
- Maintain pending loan files, including obtain loan documentation and follow-up.
What You'll Need:
- High school diploma or equivalent.
- Two to four years consumer lending experience.
- Demonstrated ability for high attention to detail.
- Proficient in the following systems/applications: LOS, DNA, Word and Excel.
- Ability to write effective member correspondence.
- Ability to speak effectively with borrowers and other employees of the organization.
- Must be resourceful, perceptive and persuasive in solving problems.
- Ability to take initiative.
- Consistent positive, cooperative, self-motivated, courteous and professional attitude.
What We Offer:
- Potential for a hybrid work schedule
- 401k plan match, dollar for dollar up to 4%
- 401k additional employer contribution after one year at 5%
- Employee bonus program
- Medical, dental and vision insurance effective date of hire
- Health savings account (HSA)
- Flexible spending accounts for medical and dependent care expenses
- Adoption assistance for qualified expenses maximum $10,000 per child
- Wellness initiatives and reimbursements
- Pre-paid legal services plan
- Identity protection plan
- Accident supplemental plan
- Short & long term disability plans paid for by company
- Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
- Pet Insurance
- Free financial planning assistance
- Numerous fun employee events throughout the year
- Volunteer and community engagement opportunities
- Employee loan discounts (closed-end loans)
- Discounts with local and national companies through DFCU Perks
- Service / anniversary awards
- Employee discounts for company logo wear
- Employee referral payouts for recruiting your friends and family
- Paid lunch time
- Tuition reimbursement / Education assistance
- Ongoing training opportunities
- Leadership development program
- Paid time off
- Paid holidays (13 per year)
- Flexible scheduling for students
Equal Opportunity Employer / Disabled / Veterans
Other details
- Job Family Consumer
- Pay Type Hourly
- 400 Town Center Dr, Dearborn, MI 48126, USA