5311 - 2327 - Wound Care Clinical Sales Specialist

DeRoyal is an Equal Opportunity/Affirmative Action employer. Interviewing and hiring practices at DeRoyal do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, genetic information, veteran status or any other category protected by law.

5311 - 2327 - Wound Care Clinical Sales Specialist 

DeRoyal is a global medical device manufacturer that was founded in 1973 and currently offers over 25,000 different healthcare products in major categories including but not limited to Orthopedics, Patient Care, Surgical and Wound Care. DeRoyal is committed to improving the clinical quality and economic health of its customers by focusing on products that deliver optimal patient outcomes and through the use of innovative and dynamic industry solutions. 

DeRoyal is actively searching for an energetic and outgoing Wound Care Clinical Sales Specialist to join our growing team of industry clinical experts. DeRoyal’s Wound Care Clinical Sales Specialists are responsible for providing clinical expertise related to sales and marketing initiatives by serving as a field based clinical resource to our customers, end-users and within the sales and marketing teams for all DeRoyal Wound Care product lines - Advanced Wound Care, General Wound Care, Burn Care and Negative Pressure Wound Therapy (NPWT).

Representing DeRoyal as a Clinical Expert

• Support Sales Representatives at targeted key accounts in an effort to promoted DeRoyal’s wound care lines and assist with clinical questions and best practice use of products for ideal patient outcomes.
• Developing and maintain key clinical relationships with targeted customer accounts by providing ongoing clinical consultation and by contributing to the strategic goal of securing and/or increasing DeRoyal’s Wound Care business within the account.
• Act as a clinical liaison for customers by providing their clinical feedback, questions and overall concerns regarding DeRoyal’s Wound Care products to internal DeRoyal teams in an effort to promote consistent and uniform messaging and collaboratively solve problems.
• Collaborate with Sales Representatives by coordinating, creating, presenting and implementing NPWT product presentations and evaluations with the goal to ensure clinical acceptance and conversion.
• Coordinate with hospital clinicians to develop educational tools, programs and inservicing presentations that meet the needs of their facility.
• Deliver Clinical presentations to Hospital executive teams in an effort to secure evaluation approval.
• Provide initial and ongoing NPWT education and advice to Hospital staff including Doctors, WOCNs, Discharge Planning and other key departments.
• Provide education and clinical support to hospitals, clinics, physicians’ offices, home health agencies and other clinical settings where NPWT placement would take place.
• Help hospital clinicians create policies and procedures regarding the use of DeRoyal NPWT products as well as a standard of comparison to benchmark success based on pre-stated expectations of their facility.
• Maintain a presence at the majority of the NPWT dressing changes during the product evaluation and conversion stages.
• Ensure all clinical trials are conducted ethically and proper documentation is maintained.
• Maintain professional credentials and any education necessary to maintain clinical status.
• Maintain clinical relevance in the field and stay up to date with best practice by reviewing relevant literature, peer reviewed journals, and by participating in regional and national wound care organizations.
• Comply with and meet vendor credentialing program requirements of all accounts within assigned territory.
• Provide clinical guidance and work to understand customers complaints accompanied by proposing potential solutions to help resolve product or user issues.
• Assist with internal/external training, education, clinical research and product development.
• Develop and conduct clinical education training programs for internal and external use across all DeRoyal Wound Care product categories.
• Work in conjunction with other Clinical Sales Specialist team members to ensure product training and education is up to date, best represents the most current wound care trends and promotes corporate initiatives.
• Summarize and bullet point important information from studies/data into a user-friendly format for use in sales and training presentations.
• Collaborate with clinicians, healthcare facilities and DeRoyal sales, marketing and quality teams to facilitate appropriate development and use of white papers, case studies and clinical research to validate the safety, efficacy and positive financial impact of DeRoyal WC products.
• Provide support and feedback for new product development, existing product enhancements and product literature with marketing and development teams.
• Participate in the afterhours NPWT Clinical Support line as needed.
• Update sales opportunities and forecasts through company CRM program (SalesForce.com)
• Keep and organize timely records and manage customer activities including call reports and follow-up through company CRM program (SalesForce.com).

Education, Critical Skills and Experience

• Bachelor’s degree in Nursing (BSN) required; Master’s degree in Nursing (MSN) preferred
• Current RN licensure required
• Wound Care certification (WCC or CWS) required, WOCN preferred
• Minimum of 5 years of Wound Care specific work experience, training or a combination required
• Proficient in Microsoft Office: Excel, Word, PowerPoint and Outlook
• Able to read, analyze develop and interpret clinical publications
• Excellent verbal and written communication skills
• Able to create and effectively deliver a presentation to a large group
• Ability to creatively think and interactively solve problems
• High attention to detail, follow-up and follow-through skills
• Experience with a CRM platform like SalesForce.com preferred

Travel

• Domestic travel up to 50% of the time including overnights
• Ability to productively work while remote
• Potential for occasional international travel to support international sales team