Franchise General Manager Store 1403

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Job Summary:
The General Manager is responsible for overseeing all aspects of the organization's operations, ensuring its growth, profitability, and success. They provide strategic leadership, manage day-to-day operations, and foster a positive work environment.

Key Responsibilities:

1. Leadership and Management:

• Provide strong leadership to department heads and staff.
• Hire, train, and manage key personnel.
• Set and monitor performance goals.

2. Strategic Planning:

• Develop and implement long-term strategic plans.
• Analyze market trends and make informed decisions.

3. Financial Management:

• Create and manage budgets.
• Monitor financial performance and implement cost control measures.

4. Operations Management:

• Oversee daily operations for efficiency and quality.
• Streamline processes and workflows.

5. Customer Relations:

• Maintain a focus on customer satisfaction.
• Address customer concerns and develop strategies for customer retention.

6. Business Development:

• Identify new opportunities and markets.
• Develop and implement growth strategies.

7. Compliance and Legal Matters:

• Ensure compliance with laws and regulations.
• Manage legal matters and contracts.

8. Reporting and Communication:

• Report to senior executives or the board.
• Communicate goals, strategies, and results to stakeholders.

9. Problem Solving:

• Resolve operational and personnel issues.
• Make informed decisions to overcome challenges.

10. Performance Evaluation: - Evaluate department and employee performance. - Implement performance improvement plans.

11. Continuous Improvement: - Identify opportunities for process improvement. - Stay updated on industry trends and technologies.

12. Risk Management: - Identify and mitigate risks to the organization. - Develop risk management strategies.

Skills:

• Strong leadership and management skills.
• Excellent communication and decision-making abilities.
• Financial acumen.
• Problem-solving and strategic planning skills.

The Company is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

In addition, Del Taco will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.  This position description should be applied accordingly. This description of duties is not intended to be all-inclusive or to limit management's discretion to assign other duties or responsibilities as necessary.