Office Manager

Located on the Upper West Side of Manhattan, the W. 83^rd Street Safe Haven is comprised of 108 units for individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. West 83^rd Street offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing.

Breaking Ground embraces a housing first and harm reduction philosophy with an aim at helping residents secure appropriate permanent housing. Reporting to the Program Director, the Office Manager is responsible for administrative responsibilities supporting the day-to-day operations for the Program. including bookkeeping, scheduling, note taking, maintaining filing systems, writing letters and other correspondence, maintaining client data. The Office Manager is an important point of contact for building clients. 

This is a 35 hour work week. 

ESSENTIAL DUTIES: 

• Direct and answer client questions                                                                                  
• Responsible for maintaining petty cash, billing, check requests, and MetroCards
• Maintain facility and staff activity calendars                                                                       
• Track vacations and attendance                                                                               
• Maintain client data and files                                                                         
• Keep an updated file of vendors, order and track supplies                                                  
• Maintain filing system
• Order and keep an inventory of office supplies                                                                             
• Answer phones, direct calls, and take messages                                                                         
• Attend meetings and take notes                                                                          
• Coordinate events                                                                             
• Performs other related duties as assigned                                                                            

MINIMUM QUALIFICATIONS: 

• Minimum of two years related work experience
• Bachelor’s degree preferred
• Excellent organizational and interpersonal skills
• Must have the ability to work independently and as part of a team
• Able to work with a diverse and special needs population
• Able to handle multiple tasks simultaneously
• Must have excellent written and verbal skills
• Proficiency with Microsoft Office (Word, Outlook, Excel)
• Experience working with homeless/formerly homeless populations preferred